Internet gone really lagy

anuraj · 31 Aug 2011 at 13:39

So literally overnight my internet has gone lagy. I tried connecting and disconnecting my modem but it didn't work. Right now on my phone tethering.

[Damien] · 31 Aug 2011 at 13:40

What do you mean by laggy? Are you getting frequent disconnects? Slow speeds?

anuraj · 31 Aug 2011 at 13:45

[Damien];19959622 said:
What do you mean by laggy? Are you getting frequent disconnects? Slow speeds?

A lot of both.

Throrik · 31 Aug 2011 at 13:46

What ISP are you with, what Router do you have? Is your exchange experiencing any issues, can you post your router stats etc?

anuraj · 31 Aug 2011 at 13:50

Throrik said:
What ISP are you with, what Router do you have? Is your exchange experiencing any issues, can you post your router stats etc?

Virgin media fibre optic broadband, It's the old 20mb hub they gave you. I switched to 10mb later on but it was fine until like now.

The netgear hub.

[Damien] · 31 Aug 2011 at 14:16

Are you connecting through ethernet or wireless? Is anyone nearby having the same problems? Have you checked that VM aren't having any problems? https://my.virginmedia.com/service-status/details

anuraj · 31 Aug 2011 at 14:27

Ethernet, I don't if anyone else is having the same problem

KIA · 31 Aug 2011 at 18:24

Speed test?
Ping test?
Cable modem stats?

anuraj · 31 Aug 2011 at 19:37

I can't do those test as it seems that my download has completely stopped. The cable modem is working if that's what you are asking

Efour · 31 Aug 2011 at 19:49

http://192.168.100.1

click that and paste the upstream and down stream stats for the modem here that way its really fast to see if thats screwed up or its somewhere else on the network, which it probably is tbh.

if u need a user name and password try:

Root/Root or Admin/Changeme

they work on ambits and suber hubs

TBH you sound pretty clueless its best you call 150 or 151 if u have a VM phone and just speak to them muppets.

anuraj · 31 Aug 2011 at 19:54

Here you go:

Connection

Startup Procedure ProcedureStatusComment Acquire Downstream Channel323000000 HzLocked Connectivity StateOKOperational Boot StateOKOperational Configuration FileOK SecurityEnabledBPI+ Downstream Channel Lock StatusLockedModulationQAM64 Channel ID121Symbol Rate5056941 Downstream Frequency323000000 HzDownstream Power 4.9 dBmV SNR42.4 dBmV Upstream Channel Lock StatusLockedModulationQAM16 Channel ID1Symbol Rate5120 Ksym/sec Upstream Frequency35800000 HzUpstream Power48.7 dBmV Primary Downstream Service Flow Downstream(0) SFID914 Max Traffic Rate10240000 bps Max Traffic Burst3044 bytes Mix Traffic Rate0 bps Primary Upstream Service Flow Upstream(0) SFID913 Max Traffic Rate1072000 bps Max Traffic Burst8160 bytes Mix Traffic Rate0 bps Max Concatenated Burst8160 bytes Scheduling TypeBest Effort Current System Time:Wed Aug 31 18:54:11 2011

Efour · 31 Aug 2011 at 20:00

meh from what ive been told and have read its "ok" shouldnt be causing issues i would really phone 150 and just speak to them let them decide if they need to send out somone to fix something but it is more than likely over capacity.

anuraj · 31 Aug 2011 at 20:01

Efour2 said:
meh from what ive been told and have read its "ok" shouldnt be causing issues i would really phone 150 and just speak to them let them decide if they need to send out somone to fix something but it is more than likely over capacity.

Giving them a call now.

anuraj · 31 Aug 2011 at 21:55

Problem fixed guys. The hub they gave me is fault. They are sending a mew one. I tried an old one and speeds were working again. Yay