Internet issues on my new Macbook Pro

Detroit_Waves

Detroit_Waves

Detroit_Waves

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I did post this originally in the internet forum section, but with no replies, I'm hoping I might get a better response here!

HeI'm hoping someone might be able to shed some light on an issue I have been having! I've just got a new Macbook Pro, and since ever since having it I have had issues with the internet. Forgive me if I;m not able to explain very well what is going on, but ill give it my best shot.

So I'm Wi-Fi to connect, which is on a 10mb connection, and using Safari on the Mac. When I first open Safari, the apple home page loads straight away no issue. I tend to be able to use the net for about 10 minutes without any issue. Then, for no reason whatsoever, Ill click on a link or type a web address, and it will take FOREVER to load, sometimes it won't load at all. I;m not talking anything heavy with pics or video, just a standard webpage, it could be anything. The other issue I have, is for example like today, I was on the guardian website, and I opened a few links in some new tabs, probably about 8 in total and the same thing always happens. Some load instantly, some take forever, so fail to open at all. If I turn the Wifi off on the Mac, and literally straight back on again, and refresh any page, it will load instantly. then after a few minutes same thing happens. Then after a while, it will go back to normal again and so forth and so forth! It's becoming quite frustrating.

The best way I can describe it, is its like the router is getting 'clogged up' and struggles to get any info to my Mac. then after a while, it de-clogs itself and were good to go for a few minutes again.

I've never had this problem, with my main pc which is connected wirelessly, or even my little netbook I was using as a laptop before this. I was able to open as many links and tabs as I wanted with no issue, and never had hang times like this whilst waiting for anything to open!

I;m not sure what is going on! When my Mac is downloading big files, it never seems to have any problems and the d/l speed stays pretty consistent. I've run speediest at various points during various days, and I'm getting a pretty steady 10mb.

Anyone that can shed any light would be a lifesaver!! I'm hoping there isn;t an issue with the Mac!!

Thanks in advance!
 
Open terminal and type:

Code: 
ping <router ip>

You can find the router IP by checking the connection properties. Next time you have problems loading a page check to see if your ping to the router is also timing out. If it is then it looks like your WiFi connection isn't stable.
 
The router is a Netgear CG814WG. It was provided by the internet provider we use.

The router is only in the room next door, however it happens when I'm in the same room, so I don't it has anything to do with the distance.

As for how stable the Wifi is, I'm not sure. However I have my PS3 connected via Wifi, and I can stream HD movies direct from Netflix anyway/time and have no problem (the problems I'm having with the Mac happening whether the PS3 is streaming or not). I can also stream to my PS3 via wifi with PS3 media server, not a single problem. I have two iPhones that can connect with it no problem, as well as a netbook and a pc, which when in use I don't have any issues with.

However, the two Macbook Pro's in our house are both having the exact same problems. Mine more so, however, the other Macbook is a good 4 years old.

So I personally don't think the wifi is unstable, but I could be wrong!

Anyone else able to offer any advice?

Jessery: I'm glad I'm not the only one having this problem!!
 
Still ping the router IP, if it fails it will come back with a reason why it did.

You tried a different router if possible?
 
I had this same problem and it annoyed the crap out of me for a good while without me doing anything about it... I finally bit the bullet and switched the wireless off on my rubbish sky router and instead used a newly purchased Airport Express to run the wireless portion of the network.

Flawless ever since.
 
i have the same problem on a link sys wag320n

i really don't wanna fork out another £100 just for Airport Express
 
PaulyD said:
Still ping the router IP, if it fails it will come back with a reason why it did.

You tried a different router if possible?
Click to expand...

Ok, so I tired to ping the router, as per the advise above, and everything seemed to be ok, it just kept returning lines and lines of this.

PING 192.168.0.10 (192.168.0.10): 56 data bytes
64 bytes from 192.168.0.10: icmp_seq=0 ttl=64 time=0.078 ms
64 bytes from 192.168.0.10: icmp_seq=1 ttl=64 time=0.093 ms
64 bytes from 192.168.0.10: icmp_seq=2 ttl=64 time=0.121 ms
64 bytes from 192.168.0.10: icmp_seq=3 ttl=64 time=0.072 ms
64 bytes from 192.168.0.10: icmp_seq=4 ttl=64 time=0.119 ms
64 bytes from 192.168.0.10: icmp_seq=5 ttl=64 time=0.115 ms
64 bytes from 192.168.0.10: icmp_seq=6 ttl=64 time=0.118 ms
64 bytes from 192.168.0.10: icmp_seq=7 ttl=64 time=0.071 ms
64 bytes from 192.168.0.10: icmp_seq=8 ttl=64 time=0.087 ms
64 bytes from 192.168.0.10: icmp_seq=9 ttl=64 time=0.061 ms
64 bytes from 192.168.0.10: icmp_seq=10 ttl=64 time=0.043 ms
64 bytes from 192.168.0.10: icmp_seq=11 ttl=64 time=0.113 ms
64 bytes from 192.168.0.10: icmp_seq=12 ttl=64 time=0.119 ms
64 bytes from 192.168.0.10: icmp_seq=13 ttl=64 time=0.117 ms
64 bytes from 192.168.0.10: icmp_seq=14 ttl=64 time=0.113 ms
64 bytes from 192.168.0.10: icmp_seq=15 ttl=64 time=0.075 ms

This was whilst the internet was playing up. I've tried it a few times witht he exact same results, just different times.

Unfortunately I don't have another router to try. I know when I have had the Macbook out elsewhere connected to two other Wifi signals, I didn't have the problem.

ashrobbo said:
have you tried changing the cryption to open temporarily and seeing if that fixes it?
Click to expand...

I'm sorry, my knowledge isn't nearly where I would like it to be to be able to try anything unfortunately. If you could give me a quick walkthrough, I will happily give it a try!

MuGeN said:
I had this same problem and it annoyed the crap out of me for a good while without me doing anything about it... I finally bit the bullet and switched the wireless off on my rubbish sky router and instead used a newly purchased Airport Express to run the wireless portion of the network.

Flawless ever since.
Click to expand...

I really don;t want to fork out more money to try and get this sorted, after spending $2000 on the laptop!

It;s strange that there seem to be a few people with the same issue. Something must be going on. Hopefully we can figure out what!
 
Wi-Fi on Lion can be a bit buggy on certain routers where it worked fine with Snow Leopard. No word from Apple as yet.

My late 2011 works fine at home on a Linksys WRT320N setup as a 5GHz AP. It's a bit buggy with my Sky Netgear V2. Take it to the parents and it won't find the router there (old Asus G thing I bought ten years ago) from sleep and it intermittently spazzes out as yours does. Disable and re-enable the Wi-Fi and it picks back up again and is fine for another hour or so.

Probably a combination of Lion and the current wireless chipset. My older Mac Laptops (2006 MBP and a 2008 uMB) worked fine with the same routers on 10.4 - 10.6.
 
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