Internet speed is terrible, need help.

Is it possible for it to read wrong?

I don't know much about this sort of thing but when I posted those stats I had a feeling they didn't look bad. What is best for the SNR and loop attenuation - low or high?

It is a cheapo connection I have had with my phone for ages - I've considered changing ISP but always assumed I had a noisy line and it would never be that great without BT engineer involvement and they don't seem to be interested.

As a further example, this is our work Vigor

448000 Up Speed
8128000 Down Speed
14.0 SNR Margin
10.5 Loop Att.

ISP is eclipse and always been quick.
 
Last edited:
Yeh my friend is on Sky and gets 6.5mb in the next road.
3dcandy, don't really know any of this stuff so wouldn't know where to start.
I use to be on about 0.56mb but that's not much better tbh.
Just this Internet makes it impossible to play multiplayer games when anyone else is using the Internet, even if it's just Facebook or something.

you are on a fixed 512/256 connection, phone isp and ask for adslmax/upto 8mb connection. looks to me like you would get 4mbit instantly.
 
I've had horrific speed here for the last year - its never been very good mind you.

Best I can get is 0.24Mbs (got 0.08 on the first go :( )

448000 Up Speed
7136000 Down Speed
5 SNR Margin
27 Loop Att.


This is what my Vigor 2700 says. I'm with Orangehome.

Line is direct into test socket. Tried BT but they don't want to know.

good sync speed, low download speed = probably isp issue, not phoneline issue. change isp imo!
 
Is it possible for it to read wrong?

Perhaps but it will not be that far out. One of my Sky router used to read several hundred thousand SNR, I think that was an error.

I don't know much about this sort of thing but when I posted those stats I had a feeling they didn't look bad. What is best for the SNR and loop attenuation - low or high?

Attenuation - Lower the better. Anything under 20 is excellent and will give full speed. As you go further away from the exchange the figure rises. I think 70 Attenuation is about the limit for meaningful broadband. Lowest I've seen on here is 5. Mine is 10.

SNR - Clearly it's better to have a high ratio as the modem can see more signal and more frequency over the noise on the line. ISP tend to have this at around 5-7db to get the max connection on your line. Go too low, around 2 or 3 and it may drop connection. I had a 3 SNR on a fixed 2Mbit line, it was flaky as hell.

It is a cheapo connection I have had with my phone for ages - I've considered changing ISP but always assumed I had a noisy line and it would never be that great without BT engineer involvement and they don't seem to be interested.

Cheap ISP will give cheap results. You are connecting at 7 Mbit and should get around 700 kilobytes/second transfer speed if your ISP wasn't rubbish and throttling you, or something. If you were on LLU and ADSL2+ you might see 16Mbit-17Mbit (1600 kilobytes/second transfer)

As a further example, this is our work Vigor

448000 Up Speed
8128000 Down Speed
14.0 SNR Margin
10.5 Loop Att.

ISP is eclipse and always been quick.

Better line than yours, will easily do 20Mbit on LLU.
 
Last edited:
Back
Top Bottom