iOS email password amnesia

NeverWinter · 20 Nov 2020 at 10:42

iPhone SE2 iOS 14.2

The phone keeps forgetting my emails passwords - I'll re-auth and they'll work for a few days then have to re-auth again. They don't all disappear at the same time weirdly.

Anyone got any ideas?

ChrisD. · 20 Nov 2020 at 11:10

Which email provider?

NeverWinter · 20 Nov 2020 at 12:20

All of them are outlook having the issue, I don’t think my gmail account has had it now I think about it.

VaderDSL · 20 Nov 2020 at 12:24

I've heard a few people at work having the issue solely on outlook. There are a few threads on reddit also https://www.reddit.com/r/Outlook/comments/jtvd9c/outlookhotmail_on_ios_keeps_asking_for_credentials/

Not seen any rhyme or reason for it yet, but might be MS server issues?

NeverWinter · 20 Nov 2020 at 20:02

VaderDSL said:
I've heard a few people at work having the issue solely on outlook. There are a few threads on reddit also https://www.reddit.com/r/Outlook/comments/jtvd9c/outlookhotmail_on_ios_keeps_asking_for_credentials/

Not seen any rhyme or reason for it yet, but might be MS server issues?

Thanks for that, I did try searching Reddit but didn’t do a very good job.

Matrix · 22 Nov 2020 at 18:07

Having the same issue myself all on outlook on IOS14.2 .

run a number of email accounts to driving me nuts everyday popping up .

hope they get this sorted soon !

Rannoch · 22 Nov 2020 at 18:17

Same here on my iPad. Only Outlook effected.

mrochester · 23 Nov 2020 at 06:22

Same on my iPhone and iPad. Outlook email address constantly asking to be re-authenticated.

Matrix · 24 Nov 2020 at 18:23

Noticed there’s an update to do on my phone tonight 14.2.1 hoping this might fix the issue as it’s driving me crazy !!

mrochester · 24 Nov 2020 at 18:36

Matrix said:
Noticed there’s an update to do on my phone tonight 14.2.1 hoping this might fix the issue as it’s driving me crazy !!

14.2.1 has been out for a while. It doesn’t fix the problem.

Matrix · 24 Nov 2020 at 18:48

mrochester said:
14.2.1 has been out for a while. It doesn’t fix the problem.

well that’s ****** on my chips

Spleen Sauce · 25 Nov 2020 at 09:20

Yeah same problem here. I ended up removing the account from my phone and now have to use the actual Outlook app instead which isn't ideal but it works.

Matrix · 25 Nov 2020 at 13:14

Spleen Sauce said:
Yeah same problem here. I ended up removing the account from my phone and now have to use the actual Outlook app instead which isn't ideal but it works.

Can you use multiple accounts on that account do you know please?

mrochester · 25 Nov 2020 at 13:16

Matrix said:
Can you use multiple accounts on that account do you know please?

You can add multiple accounts in the outlook app.

Matrix · 25 Nov 2020 at 15:24

mrochester said:
You can add multiple accounts in the outlook app.

Thank you ,

May have to move to that getting fed up every day clicking cancel on the many pops i keep getting

CaptainRAVE · 25 Nov 2020 at 15:25

My wife said the same. Happened to me during the Xbox launch, figured they were getting hammered, but mine has been fine.