iPhone 4 - Lock Button broken - Out of warranty

MagicBoy · 4 Jan 2012 at 11:20

Noble-Kebab said:
is the phone on contract? Because surely it's reasonable to assume that the phone will work for the length of the deal? "Sales of Goods Act" could come into play.

Interesting idea.

The issue is that the iPhone is treated differently as far as repairs by the networks. The customer goes directly to Apple for warranty service rather than via the provider, and Apple are not the retailer in this instance.

iPhone hardware issues are a pain in the bum for business contracts. At work for a faulty iPhone we have to book a Genius Bar slot and send one of the lads to the local apple store which takes at least a couple of hours. Anything else we just phone the provider and they send out a courier to pick it up. The turnaround is a bit longer but it only takes 10 minutes to arrange.

Rameses · 4 Jan 2012 at 16:42

try http://fixmyiphone.co.uk/ ?

momo56 · 6 Jan 2012 at 04:58

The flex cable with the power button costs about £3-£5 on ebay, You could just buy one and replace it. Its just a few screws to replace it tbh.

lamboman · 6 Jan 2012 at 08:29

MagicBoy said:
Interesting idea.

The issue is that the iPhone is treated differently as far as repairs by the networks. The customer goes directly to Apple for warranty service rather than via the provider, and Apple are not the retailer in this instance.

iPhone hardware issues are a pain in the bum for business contracts. At work for a faulty iPhone we have to book a Genius Bar slot and send one of the lads to the local apple store which takes at least a couple of hours. Anything else we just phone the provider and they send out a courier to pick it up. The turnaround is a bit longer but it only takes 10 minutes to arrange.

I'd actually say this makes things easier in this case. It means that the network won't be taken into consideration, and you can just get it replaced like any owner who isn't on a contract.

This means that retail price can be taken into account.

To the OP, to be honest, it's worth a shot going in and asking. If not, you might as well argue the point, and you probably will get somewhere.