iPhone 7 plus not so water resistant!

HAz · 30 Dec 2016 at 22:03

Ok so I know what I did was silly but today was the first time I got it wet and I was under the impression it's got an ip67 rating? So you can submerge up to 1m for 30 minutes?

Well all I did was take it out of its case and run it under the cold tap for about 10 seconds! As it was dirty.

Made sure sim tray was fully in to.

And now it's been playing up all day so I opened it up.

https://www.icloud.com/sharedalbum/#B0R5oqs3qGesHLL

lol

Take a look!

Great.... will try me luck at Apple Store but know what the boys will say when they see the pink slit

hornetstinger · 30 Dec 2016 at 22:05

You opened it up. Warranty is void.

wedrum · 30 Dec 2016 at 22:06

ran it under the cold tap what a plonker

HAz · 30 Dec 2016 at 22:13

hornetstinger said:
You opened it up. Warranty is void.

Getting it wet also voids it so best thing to do was open it up and dry it out. I saw the sticker was pink from the sim tray prior to opening it.

HAz · 30 Dec 2016 at 22:15

wedrum said:
ran it under the cold tap what a plonker

Agree but seen vids of people swimming with it and worse and still are fine

UberTiger · 31 Dec 2016 at 12:59

wedrum said:
ran it under the cold tap what a plonker

Apple have literally made a TV ad highlighting it's water resistance and showing a cyclist mounting it to his bike to go out cycling in a thunderstorm.

A few seconds under the tap shouldn't be an issue. Although I'd still be hesitant to do it seeing as they still don't cover water damage.

kitkat9933 · 31 Dec 2016 at 15:15

its actually waterproof, but called water resistant to stop people claiming liquid damage.

You will need to man it up I'm afraid:

fez · 31 Dec 2016 at 15:53

I would have taken it to apple before I opened it up. They don't cover water damage because that would be like saying to everyone "if you break your phone just submerge it in water for a few hours to get water inside and we will replace it".

I assume that if running it under a tap damaged it then the water tight seal was faulty. They may be able to see this when they open it up. Now that you have done that however your warranty is void.

Deleted member 77746 · 31 Dec 2016 at 17:01

Well that was stupid. Just because you think it was waterproof that doesn't mean you try and break it. Jesus bloody Christ.

Apple won't replace that, they will know you have opened it.

Jokester · 31 Dec 2016 at 17:17

It's part of the specifications that it's IP67 so you could have returned it to Apple. Obviously opening it up afterwards makes that null and void though.

HAz · 31 Dec 2016 at 23:20

well be surprised if they can see that i've opened it. im booked in for next saturday for them to swap it. Ill post a pic of my shiny new one then.

Hyburnate · 31 Dec 2016 at 23:22

So an IP67 phone isn't so IP67 :confused:

HAz · 1 Jan 2017 at 11:19

Hyburnate said:
So an IP67 phone isn't so IP67

finally someone that sees it how i do. 10seconds under the tap was being generous really it was more like 3/4 seconds

cokecan · 1 Jan 2017 at 11:35

Did you have a sim card in it? Just trying to work out how water got in near the sim slot even though the sim tray was sealed? Maybe it needs a sim card in to seal it properly?

fez · 1 Jan 2017 at 12:00

HAz said:
finally someone that sees it how i do. 10seconds under the tap was being generous really it was more like 3/4 seconds

I don't think anyone is debating whether you should have had an issue running it under the tap, you shouldn't. The problem is if they can tell you have cracked it open that won't matter. That voids the warranty and would also make them suspicious about why you would do that.

Apple are usually pretty good about things like this but you have to understand that some people would try to pull a fast one to get a new phone if they damaged it by exceeding the spec.

b0rn2sk8 · 1 Jan 2017 at 13:47

It should be said there is a difference between submerging under 1m of water and spraying water at something. Not surprised water got in.

The pressure of the water is around 1.1 bar at 1m (compared to atmosphere of 1), water comes out of the tap far higher.

Jokester · 1 Jan 2017 at 13:49

b0rn2sk8 said:
It should be said there is a difference between submerging under 1m of water and spraying water at something. Not surprised water got in.

The pressure of the water is around 1.1 bar at 1m (compared to atmosphere of 1), water comes out of the tap far higher.

Water jets are a lower rating from an IP point of view.

Technically he's done nothing wrong having this under the tap.

http://www.dsmt.com/resources/ip-rating-chart/

b0rn2sk8 · 1 Jan 2017 at 14:07

Jokester said:
Water jets are a lower rating from an IP point of view.

Technically he's done nothing wrong having this under the tap.

http://www.dsmt.com/resources/ip-rating-chart/

Fair enough, either way his opened it so be prepared to pay £200 for a repair.

Put it in a bag of rice and hope it works.

Nick1881 · 1 Jan 2017 at 15:23

Even though the manufacturer claims it's water proof, there's no way I'd risk getting it wet on purpose. Who tries to clean an electronic device under the tap?

Frozennova · 1 Jan 2017 at 15:31

Nick1881 said:
Even though the manufacturer claims it's water proof, there's no way I'd risk getting it wet on purpose. Who tries to clean an electronic device under the tap?

Someone expecting their waterproof electronic product to be exactly that

I've ran my Xperia Z3 under the tap multiple times and answered calls in the shower and such