IPhone Text message characters

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22 Jul 2010
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Hi can anyone help or confirm what I have heard from Orange. My boss has an IPhone and has been sending lots of texts and emails to me over the last few months. She has just noticed that her bills are quite high so she contacted Orange. When she asked about the texts she was sending and the cost she was told by the Orange representative that, you only get 100 characters per text message with the IPhone. She was also told that it is Apple not Orange that has set the phone this way not the provider. Has anyone else heard this or confirm this is true?
 
It's rubbish, utter lies.

Yep utter lies..id get your boss to have a look at her bills itemised if possible to find out where her call/text charges are coming from...if she unlimited texts then she shouldnt be charged anything unless shes texting abroad.
 
She does get a set amount of text and supposedly she has gone over the amount she is allocated because of this 100 characters limit, I will get her to download the character counter just to prove it to her and then let her loose on Orange again. Thanks for the feedback I have a blackberry so don’t know too much about IPhone apps.
 
It is generally accepted to be 160 characters - but if you're using a non-UK sourced mobile it *could* be different.

It does sound like kak from Orange though.

For what it's worth message length is set by the encapsulating protocol and it changes depending on which is being used. The standard used in the UK works out at 160 characters but if you use a phone that supports (for example) Arabic encapsulation you could end up with a shorter message length.

Or something.

But yes. Orange=Balls.
 
She does get a set amount of text and supposedly she has gone over the amount she is allocated because of this 100 characters limit,

If orange actually said 160 characters then I'd understand their point. Well, other than the bit that says it's Apple's fault :)

Could it be she's just misheard the number? That would make sense I guess.
 
They added the ability to show the number of characters when sending an SMS text in one of the updates, you just have to enable it, don't need to download anything.

Could also be that she's not on the correct contract... or perhaps she is on some kind of business contract?
 
I was thinking the same thing. just seems a strange that they used this to explain away the amount of text messages with the amount of characters not simply you are sending longer text so you are sending more texts. She said she is on the same plan as before and she doesn’t send any more texts than she did before and she never went over her limit before. But I since I have had my Blackberry I send a lot more text and they are a lot longer, sometimes 4 – 5 text messages worth. Now that I have a full keyboard rather than pressing every key 3 to 4 times, it could she is doing the same without really noticing so instead of sending short to the point text she is going into more detail like she does on emails. I will get her to see what Orange say again and report back.
 
She does get a set amount of text and supposedly she has gone over the amount she is allocated because of this 100 characters limit, I will get her to download the character counter just to prove it to her and then let her loose on Orange again. Thanks for the feedback I have a blackberry so don’t know too much about IPhone apps.

Not an app, tell her to go to settings/messages/character count.
 
It's 160 per text right so that means if you go over to say, 199 you will have two texts used up but the iPhone sends them as one text?

I'm glad it does that, my old Nokia used to send them as separate texts which could disjoint conversations.
 
It's 160 per text right so that means if you go over to say, 199 you will have two texts used up but the iPhone sends them as one text?

I'm glad it does that, my old Nokia used to send them as separate texts which could disjoint conversations.

I think it's the receiving phone that decides, isn't it? Some display long texts together as one, some as separate messages. I think they all send them sequentially.
 
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