Well after my PC being dead for two months I finally got it up and running again only to find that my monitor while inactive developed a line on dead pixels!!
I called OCUK who said Dell deal with this directly, I called Dell and the guy was very helpful and said they would dispatch a replacement monitor next day. I was shocked at the level of service i was receiving fantastic I asked the guy what he meant by a replacement and he said it would be a reconditioned one...........
I politely said that wouldn't do, its not fit for purpose as it was bought on June 24th and it had a major fault within two months! All i had to do was provide proof of purchase and he would send out a new monitor...... 4 days later boom its here
Moral of the story is it pays to buy quality goods................ sometimes
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