Is my new Logitech G602 broken?

[Goose]

Received my 602 this morning and have just got it up and running, installed the software, checked for firmware update etc. and the thing is completely unusable. It lags and stutters and fails to respond and everything else in between. I've tried it on two different mouse pads and my desk and its hopeless on all of them.

Being new to wireless mice and mice with optical sensors and I dont really know where to begin troubleshooting.

Anyone have any ideas?

Thanks

 

[welshdragon]

Are the batteries removable or built in? Worth trying different ones if removable?

Edit: try the receiver in a different usb port. My last mobo had a picky port

 

[Goose]

Turns out the receiver is a bit of a joke. I had to use the included extender cable and run across my desk in order to get it to within a few inches of the mouse. Given that I was hoping to declutter my desk by getting a wireless mouse the 602 is a bit of a fail which is why i shall be returning it. Guess i'll be sticking to wired :/

 

[Drake5]

Are you sure you have the mouse on performance mode?

 

[JeffyB]

I have my receiver about 50cm from where I use the mouse and have no issues, make sure it's on performance mode.

 

[Goose]

Yup tried every mode and setting

 

[ci_newman]

Have you got any other sources of interference nearby e.g. mobile phones, wireless routers / laptops, DECT handsets?

 

[martos123]

My receiver is 1-1.5m away from the mouse and is usually running in eco mode (the green one!) without issue. You may have a dodgy receiver, or as said above might be getting interference.

 

[Goose]

Yeah my router is on the same desk along with my phone. Doesn't matter now as i've sent it back, still trying to decide what the get in its place.

 

[Jfan]

G602 is a great wireless mouse, sounds like you had interference issues

 

[scooby555t]

running the g900 chaos specturm and no issues with the wireless on it at all reciver is about 2meters away router is on the desk as well