is this a dns problem ?

Paul11 · 7 Nov 2008 at 13:58

i have just replaced two computers for someone, they used to by XP but are now Vista

since i replaced them i cant get on the internet properly, some sites work without the www

ie bbc.co.uk works but www.bbc.co.uk does not

is this a DNS problem. and am i right that i need to get the dns servers from the isp and put them in the router?

thanks in advnace.

CrowK · 7 Nov 2008 at 14:00

just use opendns

gillywibble · 7 Nov 2008 at 14:09

Not everyone likes OpenDNS. You can usually find your ISP's DNS servers via a quick internet search.

Paul11 · 7 Nov 2008 at 14:14

gillywibble said:
Not everyone likes OpenDNS. You can usually find your ISP's DNS servers via a quick internet search.

i have the correct DNS and it does not solve the problem

tech support at bt is trying to tell me its a browser problem

Skidilliplop · 7 Nov 2008 at 14:43

have you tried different browsers?

Do you have the DNS set to obtain automatically? It seems there are issues with Vista ultimate and doing DHCP properly out of the box. Not sure about the other versions. might be worth setting static DNS to be 100% it's not a DNS client issue.

But if some sites do the www for you and some don't it's probably not DNS. Well not at your end anyway.

Paul11 · 7 Nov 2008 at 14:54

i think i have done it,

putting the dns in the local pc seems to have done it. ..

quackers · 7 Nov 2008 at 15:47

have you checked the host files ?

Paul11 · 7 Nov 2008 at 16:49

quackers said:
have you checked the host files ?

which host files ?

it is solved now, it was the dns on the individual pc's

CurlyWhirly · 8 Nov 2008 at 18:29

gillywibble said:
Not everyone likes OpenDNS.

What's not to like about it :confused:

I have recently started using it due to DNS problems on O2 and I like it