Is This Out Of Order?

Vern1961

Vern1961

Vern1961

Soldato
Joined
29 Mar 2007
Posts
4,674
Location
Swindon UK
As posted elsewhere p/xed off the old Corsa last week for a new Sportage, handing over all the documents including the Service Book to the KIA dealer.

Just before lunch today get a knock on the door turns out to be the guy who bought the car, asking if we have the FSH. Told him it went with the car, but he's not very happy. Suggested he go and talk to KIA (which AFAIK he's doing) as old car not really anything to do with me anymore. He was also on about me needing to authorize the Vauxhall dealer (where all the servicing was done) to print off a copy of the history.

I rang the KIA dealer to express a bit of irritation and to warn them this guy may be coming across. So far as they are concerned the Corsa went off to auction, along with all the paperwork so they aren't really interested.

Guy has said he might come back tomorrow if he still doesn't get anywhere. I don't want to be unhelpful or offhand to the bloke but surely his first port of call should be to the Auctions where he bought the vehicle to see if they have the Service Book? Then they should contact the KIA dealer for a chain of custody. Not sure what the next step is if he comes back, other than to suggest he needs to get Vauxhall to write me a letter which I can then reply to authorizing release of the history. I suspect this guy is probably an intermediary anyway as he turned up in a silver SUV, probably buying cars and selling them off a mobile number (in which the FSH isn't worth much anyway).
 
Tell him all documents were sent with the car when px'd, if he asks for anything more tell him "Sorry can't help you pal as I don't have anything from that car anymore".
 
Yep - not your problem at all. If you still had the service history then of course you could give it to him.

I'm sure Vauxhall would give the service history, especially on production of a V5. Makes me think this guy is a trader who bought it at auction, and thus doesnt have a V5 in his name. He should know better.
 
That's what I wondered (the address), but when he asked for our phone number I point blank refused to hand that out.

If he does come back tomorrow I will politely tell him to take a hike but natural inclination is to be wary of hacking him off when you have a nice new '67 reg motor sat on the driveway...
 
[TW]Fox said:
You're supposed to keep that I thought?
Click to expand...

My understanding is that only the yellow bit (V5C/3) is filled in and returned to the DVLA. The remainder of the V5 goes to the trader. As pointed out, many traders will simply take the whole V5.
 
I think this is very cheeky, as you have established it's not your problem and it should be taken up with the auction house. If they have claimed it has FSH and it doesn't include the documentation then that's for him to sort out with them. If it was sold as seen (i.e. no history book) then he is completely out of order knocking on your door. I guess you will never know.

However I wouldn't be looking to help him out, you part exchange a car to eliminate the hassle of a private sale and everything that comes with it. It really isn't your problem anymore, enjoy your new car :)
 
Many years ago my father had a Peugeot 306 DTurbo (sans screw mod) that has clearly been built on a Friday afternoon by the new apprentice before he had been given any training. After three years of it falling apart on a regular basis including the air conditioning failing three times my father got bored and part exchanged it for a Honda Accord.

A few months later he gets a phone call from the new owner asking if the air conditioning worked when he part exchanged it as it wasn't working, my father told him it wasn't (he'd told the garage, they didn't care as presumably they sold it to auction) and as the car was still one of his favourite topics for a good old rant they spent a hour on the phone talking about what a POS the car was. The guy phoned back a couple more times much to my mothers annoyance as each time it resulted in a couple of days of what a POS the Peugeot was conversations around the house.

One weekend he phoned up on a Saturday evening, my parents were away and I was getting ready to go out, I told him to call back but he just started talking about the car, after 5 minutes of uming and ahing I put the phone down, I didn't hang up I just put the phone down on the bed and carried on getting ready. 45 minutes later I picked up the phone to put it on the charger and he was still talking, I managed to interrupt him with a gotta go, bye and hung up.

He did phone back the following weekend and my mother picked up, she told him in no uncertain terms that she had persuaded my father to sell the car as she was fed up with hearing about it and that if he valued his marriage he'd never talk about the car to his wife and if he valued not being shouted at he'd never phone us again.

Having just looked up the car it was last MOT'd in 2013 which is astounding as it was a bag of nails in 2003.


In short, don't engage with the annoyed new owner just politely but firmly tell them you sold the car and have no further interest in it.
 
Always the possibility he bought it off the person who bought it from the auction, I know things get very murky at that end of the car trade. Anyway he will get polite but short shrift if he does come back tomorrow.
 
If a car goes to trade then the trader retains the entire V5 with the exception of the yellow "slip" at the top which the previous keeper sends to the DVLA to inform them that they are no longer the keeper.

Even if this was not a trader and was an actual new owner, the previous keeper's name and address appear on the "previous keeper" details underneath the current keeper of ALL V5s
 
Don't tell him anything, it is NOTHING to do with you. Make this fact clear if he visits you again, he is not to visit you again and close the door. If anything happens after that make it a police matter, perhaps stating with your neighbourhood police officer. His comment 'he might come back' to me strikes of an aggressive next step so be prepared for that.
 
what the hell, OCUK PARANOIA !!

just a polite "I've sold the car and all documentation went with it, I can't offer you anything else I'm sorry" would suffice here.

He's just a guy who's brought a car and trying to get the docs for it, I would imagine dealer/Auctions are pretty efficient at losing paperwork etc.
 
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