Is upgrading a Router really that Important

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Hope these help. I'm unsure how to resize the images though so sorry if they're a bit large...
 
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Actually can you post some better pics ?

where does the other line go ? (it's hard to see from the pics)
 
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The first image would indicate there are no extensions unless you have removed the wires.

The second image is a bit confusing, not sure why you have that amount of wires behind there or why some of them (hard to tell) look like they have rj11 or similar connectors on them (there should only be around 4 INcoming wires (IE what comes from the pole or into the house from outside) to a master socket tops they are an AB pair and possible a spare pair = 4 wires per master)

3rd image sorry to say is too dark to tell anything though that possibly does look like there is some extension wiring.

It all looks a bit of a mess even the wires seem odd in colour
 
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Your second picture looks like you have an incoming cable with 2 pairs (2 'lines'), and the same type of cable then goes back (outside?) and feeds another master socket elsewhere in the property, each with a different telephone number. Does that arrangement sound accurate?

There's nothing really in your photos that show a wiring fault. If you are suffering loss of sync when calls are placed then you have a faulty microfilter. It wouldn't hurt to replace the bottom half of the NTE5 with a filtered version and it would add an element of RF filtering, but that's not the reason you are losing sync.
 
Yep those could be gel crimps but what are they or were they connected to???

His 2 incoming pairs seem to also be extended via some type of connector. (old style crimp or wrap around splice connectors) and then running somewhere else???

Its basically a mess i doubt even a filter faceplate would help until the wiring is sorted, or certainly not to the best it could with the wiring sorted
 
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Your second picture looks like you have an incoming cable with 2 pairs (2 'lines'), and the same type of cable then goes back (outside?) and feeds another master socket elsewhere in the property, each with a different telephone number. Does that arrangement sound accurate?

That's correct there is another line with a different number fed from outside.

There were so many wires it was difficult to put the master plate back :(

The phone and router both run from the master plate (as shown in the picture). The phone cable is also not one continuous cable but has two extensions.

Thanks
 
The wiring behind that faceplate looks absolutely fine. Pair 1 (orange and white) is terminating into one socket, pair 2 (green and black) are gel crimped to pair 1 of the cable going back outside which then terminates into another master socket.

If there's still an issue with your phone line then it's not with that wiring.
 
BT have done a botch job on your second line install.

If its a SINGLE DROP LINE with 2 pairs in it (IE 4 wires total to give 2 connections) both master sockets should had been placed where the line from pole or underground enters the property.

Instead they have basically crimp connected wiring and extended it to a second master in another room/location/building (different part of your property).

Both masters should be in the same location if its a single incoming (IE single wire from outside) and any phones wanted else where should had been wired as extensions on the faceplate.

No wonder its a rats nest f wires behind there.

http://www.rob-r.co.uk/other/UKphonecatwiring.htm
Shows how things should be done albeit with CAT5 cable.
 
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I don't agree that what's in those pictures is an issue at all - there's a slightly excessive amount of wire in there, but that's better than it being too short. An extra join made with gel-filled crimps isn't going to cause the OP any problems at all, the pairs go through far worse on their way back to the telephone exchange.

If you've stripped your setup all the way back to an ADSL router connected to the test socket on one of the NTEs and you still suffer from a loss of sync then you should contact your provider. Even if what's behind the sockets was faulty, it's not for you to fix.
 
Looking at this again i would not be shocked if BT did not do this install. In my prior 5 years as an Openreach Engineer 10+ years ago in my late 20's I would had never wired anything like that. It is a mish mash of old and new wiring (does not appear to have a single blue or brown or yellow wire anywhere) It may not even be telephone cable which has been used (bodgers and alarm cable or worse door bell cable are not uncommon).

Assuming the wire which looks more red is actually orange that should be accompanied by a solid white as pair one. Which it does (assuming that is a white wire and not some pale weird green as it looks in parts of the image) on one of the wrap around splice connectors/terminals <big black thing> (why its spliced i do not know).

A second telephone line with a different phone number would terminate on solid Black, and solid Green. (your second appears to be black and orange or red as best as i can make out).

All these splices and joins will have an effect on a broadband connection. Even when things are wired properly and you connect to an extension wired correctly using the punch down terminals you will lose some speed, so i dread to think how much you are losing with that sheer utter mess.

I bet on the second line there is no improvement even when you connected to the test socket?????

Your best course would be call BT in to fix it and do things properly, though this is going to cost you money. Probably at a cost of around £120 per line. For the Master move and rewire + any additional cost for new external extension wiring (which im guessing would also be required).

The second route which i should not, do not and HAVE NOT recommended if you want to do things yourself is to buy
2x NTE5 Master sockets
2x ADSL/VDSL mk2 or 3 master faceplates Like...
http://www.run-it-direct.co.uk/btvdslfaceplate.html
BEFORE YOU READ ANY FURTHER be aware tampering with the incoming pairs and anything before the master socket is technically illegal.

Refer to prior link given http://www.rob-r.co.uk/other/UKphonecatwiring.htm for where wires go and extensions go......
Connect the incoming pairs to each of the 2 NTE5 sockets A and B terminals on the rear of the NTE5s see they are both in a single location preferable side by side 6-12 inches apart ( this will get rid of all those terminals/crimps/connectors and huge mass of awkward wiring behind there or as you put it "There were so many wires it was difficult to put the master plate back" im not shocked with all the stupid connectors and mass of wiring).

Connect phones which need to go elsewhere to the IDC extension terminals on the back (the terminals like what is in your first image, those are what should be used)

Connect any XDSL extensions to the 2 IDC terminals on the front of the DSL faceplate as shown in the runit link provided (clearly circled in it) above.

This is what any BT engineer of any worth will do to your set up.

The set up you currently have is an utter mess no new modem is going to perform miracles with things as they are.

Sort the wiring first, or you can ignore the advice buy a new modem and fiddle for ages get maybe a small benefit but nowhere near what you could.

I in NO WAY recommend you do this job yourself especially if you are not familiar with telephone cabling. I suggest you contact BT for an idea on costs etc.
 
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