Cn i ask why you want to pay an additional £5 more compared to the other enta resellers which get better reviews and you are on the same package and network?
They provide better support than other resellers such as UKFSN and ADSL24 from what I have seen on forums. (Ok not best source in the world but...).
http://forums.overclockers.co.uk/showpost.php?p=11320933&postcount=253
This is the exact reason I left adsl24, stuck profiles that never get resolved. Oh and BE being way faster and way cheaper also helped![]()
...Which is tbh terrible support from them, they should forward the request for the stuck profile to be resolved to BT once asked. And there is often complaints on TBB about slow support responses from UKFSN.
The extra money is worth it IMO in the event of a problem occurring.