Soldato
Hi all,
I moved into a new build flat at the end of March this year and since then I've felt my washing machine caused excessive vibrations throughout the rest of the flat. For example, I can physically feel significant vibrations in the floor when I'm stood in the front bedrooms. From discussions I've had in passing with my neighbours, they also feel their washer dryer units also make excessive noise and they can even hear and feel vibrations of other people's machines.
I've also experienced vibrations from the flat opposite mine (only other flat than mine on the top floor, shared landing), where their spin cycle makes my front door rattle in its frame. Apparently, the developer's response to my neighbours when they've complained about the noise is to contact Hotpoint .
Today my unit has jumped forward so it's no longer flush with the kitchen units (it's an integrated washer/dryer) and it looks like they've wedged cardboard down the side of the housing unit and washer dryer?! I want to understand the following before emailing the developer if anyone can help?
Mark
I moved into a new build flat at the end of March this year and since then I've felt my washing machine caused excessive vibrations throughout the rest of the flat. For example, I can physically feel significant vibrations in the floor when I'm stood in the front bedrooms. From discussions I've had in passing with my neighbours, they also feel their washer dryer units also make excessive noise and they can even hear and feel vibrations of other people's machines.
I've also experienced vibrations from the flat opposite mine (only other flat than mine on the top floor, shared landing), where their spin cycle makes my front door rattle in its frame. Apparently, the developer's response to my neighbours when they've complained about the noise is to contact Hotpoint .
Today my unit has jumped forward so it's no longer flush with the kitchen units (it's an integrated washer/dryer) and it looks like they've wedged cardboard down the side of the housing unit and washer dryer?! I want to understand the following before emailing the developer if anyone can help?
- Who's responsibility is it to put the unit back in place and ensure its level? Surely this is their responsibility? How can I make sure the unit is level on both axis if there's work surface fixed above?
- How should I approach the developer about the fact there's excessive noise between flats? I know I should approach them before contacting Checkmate (they provide the warranty on the building), but I feel they'll fob me off as it'll be expensive to admit the flooring lets too much noise travel.
- Is it better to get several neighbours to jointly complain?
Mark