Issues with connecting pc to ethernet

Reiss · 1 Jan 2023 at 01:26

so I don't know how this has happened but i have a problem all of a sudden with my pc connecting to my Ethernet telling me I don't have the correct drivers installed I've reset my pc completely and still having the issue even when updating my drivers unsure where to go from here - been in contact with Microsoft if they could help but nothing

brendy · 1 Jan 2023 at 01:39

If you go onto device manager, enable "show hidden devices" and see if there are any duplicates, delete them and reboot.

Reiss · 1 Jan 2023 at 01:41

Try that now cheers

azazl187 · 1 Jan 2023 at 01:41

Do a windows repair

Reiss · 1 Jan 2023 at 02:00

Tried both things recommend nothing seems it have worked as of yet

Reiss · 1 Jan 2023 at 02:04

When I go onto settings>system>troubleshoot>other trouble shooters when running the network adapter I get this pop up “windows could not detect a properly installed network adapter. If you have a network adapter, you will need to re-install the driver.”

Deleted member 77746 · 1 Jan 2023 at 12:30

If you are updating drivers then it mustn’t be the right driver. Is this for a desktop or laptop? The alternative is buy another network card or a usb dongle one or something like that.

sreeve1993 · 1 Jan 2023 at 12:44

Type in System Information in the Windows search bar, next to Start Button. This will give you your motherboard brand/model.

Go to the manufacturer's website and find your motherboard model and find the ethernet driver. They should have one.

Also, as you stated you reset your PC, it will be best to install all other drivers for your motherboard.

Edit: as you don't have internet on your PC, get the drivers on another device and transfer.

Another solution, go into Device Manager, uninstall the Ethernet adapter and restart to see if your PC reinstalls the default driver.

Reiss · 30 Jan 2023 at 16:48

Tried everything mentioned and still nothing

any other recommendations?

Deleted member 77746 · 30 Jan 2023 at 16:53

GaryTheSnail said:
If you are updating drivers then it mustn’t be the right driver. Is this for a desktop or laptop? The alternative is buy another network card or a usb dongle one or something like that.

Reiss said:
Tried everything mentioned and still nothing any other recommendations?

GaryTheSnail said:
The alternative is buy another network card or a usb dongle one or something like that.

Reiss · 30 Jan 2023 at 16:55

I’ve looked into buying a TP-Link Gigabit PCI Express Network Adapter would this be compatible with my Gigabyte B550 AORUS Elite (AMD AM4) B550 ATX Motherboard?

Tetras · 30 Jan 2023 at 21:25

Reiss said:
I’ve looked into buying a TP-Link Gigabit PCI Express Network Adapter would this be compatible with my Gigabyte B550 AORUS Elite (AMD AM4) B550 ATX Motherboard?

Is it physically 1 lane? You have a physically 1 lane PCI-E 3.0 slot near the bottom, I don't think it is shared anything.