Issues With My Case

BaconLord · 4 Aug 2011 at 03:34

I recently built my new PC and everything seemed perfect until I came to use the front USB and microphone/headphone inputs. For some reason only the right hand USB input works and everything else is unresponsive.

This is my case:
http://www.overclockers.co.uk/showproduct.php?prodid=CA-176-CM

Does anyone know how to fix this? Any help appreciated.

stulid · 4 Aug 2011 at 07:15

What motherboard?

Do you have the HD audio connector in the right socket? leaving the AC97 end hanging?

Double check the USB connector is on all the pins on the motherboard end.

BaconLord · 4 Aug 2011 at 12:40

This is my motherboard:
http://www.overclockers.co.uk/showproduct.php?prodid=MB-170-MS

The USB Connector is definitely on all pins and the HD audio connector is in the right socket.

Surveyor · 4 Aug 2011 at 12:58

Just to make sure.

I assume you're using the onboard audio and that you've installed the audio drivers.

Do you definately have the connectors in the right place?

hyperst · 4 Aug 2011 at 13:00

check the actual case connections, i have had them come off before on the case it self

ScratchFive · 4 Aug 2011 at 13:05

hyperst said:
check the actual case connections, i have had them come off before on the case it self

this, there are usually separate ones for each external USB so this would explain why one is not functional.

BaconLord · 4 Aug 2011 at 13:24

I've checked and everything is in properly and in the right place.

ScratchFive said:
this, there are usually separate ones for each external USB so this would explain why one is not functional.

Although I am having trouble finding this second USB connector.

BaconLord · 4 Aug 2011 at 13:35

http://imageshack.us/photo/my-images/508/unledvah.png/

Also the case connections are underneath a this, and I have no idea how to get it off or check inside it.

Moothead2 · 4 Aug 2011 at 13:36

BaconLord said:
Also the case connections are underneath a this, and I have no idea how to get it off or check inside it.

There will be screws or those clippy things underneath, take off both side panels and you should see them.

stulid · 4 Aug 2011 at 13:38

Take the left hand side panel off.

Can you see all the cables from the front passing next to the harddrive cages?

Are they all coming out under or near the motherboard?

If not, then ones gone missing behind the moytherboard or somewhere.

Surveyor · 4 Aug 2011 at 13:41

BaconLord said:
Although I am having trouble finding this second USB connector.

I don't think you'll find one.

I believe both connectors are in a single block like this:

Rather than single cables like this:

Surveyor · 4 Aug 2011 at 13:43

BaconLord said:
http://imageshack.us/photo/my-images/508/unledvah.png/

Also the case connections are underneath a this, and I have no idea how to get it off or check inside it.

You need to remove the front panel if you want to check for loose connections.

Take the side panels off and look for any clips holding the front panel on.

BaconLord · 4 Aug 2011 at 13:44

Moothead2 said:
There will be screws or those clippy things underneath, take off both side panels and you should see them.

Got it, everything is connected though.

BaconLord · 4 Aug 2011 at 13:45

stulid said:
Take the left hand side panel off.

Can you see all the cables from the front passing next to the harddrive cages?

Are they all coming out under or near the motherboard?

If not, then ones gone missing behind the moytherboard or somewhere.

Traced all the cables and none are behind the motherboard.

stulid · 4 Aug 2011 at 13:46

Then there must be a break in the cables form somewhere near the top.

perhaps enough if the usb cable has been sliced to stop one set of usb working and the sound cables have a nick in them too.?

BaconLord · 4 Aug 2011 at 13:51

stulid said:
Then there must be a break in the cables form somewhere near the top.

perhaps enough if the usb cable has been sliced to stop one set of usb working and the sound cables have a nick in them too.?

There's nothing wrong with them as far as I can tell, could it be a driver issue?

Surveyor · 4 Aug 2011 at 13:52

Did you buy the HD 6950?

Check in the control panel under "sound" that the default audio device is set to the motherboard's Realtek onboard sound and not "AMD HD audio" or whatever it's called.

stulid · 4 Aug 2011 at 13:53

Just noticed my sentence construction is shocking in the above reply.

BaconLord · 4 Aug 2011 at 14:03

Surveyor said:
Did you buy the HD 6950?

Check in the control panel under "sound" that the default audio device is set to the motherboard's Realtek onboard sound and not "AMD HD audio" or whatever it's called.

It says Realtek high definition audio.

BaconLord · 4 Aug 2011 at 14:04

Right this is weird, I've just plugged some headphones in for a test and now they work. So despite not actually changing anything something has changed.