Here job role that I loved
IT Support Engineer
Enlinea Ltd - Glasgow G2
£22,000 - £27,000 a year
We currently have a vacancy for an IT Engineer. We are looking for someone who is willing to invest time and energy into making the role their own and becoming an important part of a growing business.
What would I be doing?
Provide remote and telephone support for client networks and applications.
Provide on-site support for client networks and applications.
Mainly covering central Scotland from office base in Glasgow city centre.
Partake in the company’s on-call support rota to provide ‘out of hours’ support in the maintenance of critical client systems.
An element of out of hours work will be required with options for overtime work on specific projects to be completed out of hours.
1st / 2nd line support.
Based from Glasgow city centre. You must be happy working in a city.
What does it take to get the role?
Must be willing to invest into growing their role and the company itself.
Excellent problem solving skills.
Ability to multitask, manage own workload and react quickly to urgent issues. This is absolutely essential.
Experience with helpdesk ticketing essential.
Strong organisational, communication and customer service skills.
Strong attention to details and a willingness to own a problem.
Relevant IT qualifications. MCP certification is a requirement.
Ability to quickly learn new applications and technologies. A genuine interest in emerging technologies is required.
Full UK driving license.
Require full CV, ideally in PDF format.
What technical skills do I need?
Able to install, configure, upgrade and relocate PC hardware, software and print devices.
Experience of Windows XP, Vista, 7, 8, 10, Office 2003 - 2016 problem solving.
Experience of PC hardware troubleshooting and problem solving.
Good knowledge of virtualisation technologies – VMware/Hyper-V.
Microsoft Windows Server technologies and Active Directory. Group policy and PowerShell.
Microsoft Office 365 experience an advantage.
Experience with Exchange Server and mobile email technologies.
Experience of cloud services. Azure experience an advantage.
Experience with VoIP and telephony an advantage.
Experience of RMM technologies an advantage.
What’s in it for me?
Starting salary of £22-27k per annum depending on experience and qualifications, with review after 6 months and annually thereafter.
Excellent opportunities for growth – both in technical or commercial areas over the longer term.
Options for paid overtime.
A development budget to make sure you keep up with training and certifications.
Long service benefits.
Tell me about Enlinea?
We are an established IT Support and Consultancy business, Microsoft Gold Partner certified, who work with organisations and companies across Scotland and beyond. Our aim is to focus on being the very best in our field through hard work and constant learning - staying bang up to date with the latest technologies and options. Our workplace is fast paced but always interesting. We work as an extension of our clients businesses becoming well integrated in their operations and taking the time to understand how they work. We are an expanding company and there are a multitude of ways to develop in the role and in parallel develop our organisation. Our head office is based on St Vincent Street in Glasgow City Centre. Our ethos is simply to be the best at what we do and we place great importance on attention to detail, knowledge, problem ownership and customer service. We are looking for someone who shares these same values.
Please do not call our main sales or support lines with queries regarding recruitment.
Job Type: Full-time
Required experience:
Technical Support: 1 year
Required licence or certification:
Driving License
But I need to know what Microsoft exam do i need to do for this IT Support Engineer ?
