IT Support - training courses.

alexakasloth · 7 Jan 2017 at 15:35

Hi all,

If someone did not have any formal experience in IT what would you recommend as a route into a 1st line support role? I have seen courses advertised with Computeach and other providers offering CompTIA A+ etc, would anyone recommend a provider, preferably one which could be completed as distance learning? Thanks for any advice

alexakasloth · 7 Jan 2017 at 21:59

FurryLemon said:
Practice "Have you tried turning it off and on again?"

I can pronounce that so I guess it is a first step?

Thanks for the feedback guys, I will purchase some study material and self learn.

alexakasloth · 24 Jan 2017 at 19:00

Haha! Thanks for the heads up guys, I intend to use it as a stepping stone and will likely study in my evenings for an IT & computing degree.

I've been watching through the professor messer videos to gain an understanding and whilst it is all simple content there is certainly a breadth of it to take in.

alexakasloth · 26 Feb 2017 at 18:46

jimjamuk said:
Buy yourself some books off Amazon based on the area you like the look of - desktop/server/network. Get reading and when it starts sinking in look at the low level exams that can be taken to reinforce a job application - so for networking it probably going to be a CCNA or the CCENT as a starter. I dont think I've ever really seen anyone look for the Comptia A+ when recruiting - not saying the content isnt any good it just doesnt seem to be very common

I like the sound of that, I have plenty of time for now as I still have a while in my current job (about 2 years). Thats why I ask about quals, as when I leave I can get some funding towards them and some funding towards an OU Computing & IT degree which could give a good understanding of a broad variety of applications.

CSD, I understand where you are coming from, I worked phones in credit card/bank fraud for a while after uni. I thought it would be a good step into IT whilst I study and look for better things.