I'm expecting that a few on here may have done this. I'm going to be doing a 3 day course followed by the exam in a few weeks. Is all through my employer. I understand it is multiple choice which often makes things a little easier but I'm just wondering as to the thoughts from those of you who have already done this?
ITIL Foundation Exam
- Thread starter Yozz76
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I did v3 foundation last year along with about 12 others in our dept. All but one guy passed, it'll help if that kinda thing is stuff you like and 'get'.
Some of the guys who were predominently techy had a bit more trouble with it but still it's not bad imho.
Some of the guys who were predominently techy had a bit more trouble with it but still it's not bad imho.
As Chris says, you just need to listen and read the material given to you. It is in absolutely no way complicated to learn/understand. As long as you are able to remember a few facts, you'll be fine.
Its all very easy but its utter BS for the most part, I think of it as a very complex system to rationalise common sense.
As long as you can remember which BS acronym is relevant to what, you will be fine.
Just a case of learning it parrot-fasion really.
Personaly I found it to be a drag, but its something for the CV.
As long as you can remember which BS acronym is relevant to what, you will be fine.
Just a case of learning it parrot-fasion really.
Personaly I found it to be a drag, but its something for the CV.
It's easy but you can fail simply because they cram a hell of a lot in those 3 days and it's all learning via reading through the textbooks. Boooorrrrrrriiiiinnng.
I passed, but only by a point or two. Quite a few people went online beforehand to look up questions and found the most popular questions. They couldn't really care - it was just CV material.
I passed, but only by a point or two. Quite a few people went online beforehand to look up questions and found the most popular questions. They couldn't really care - it was just CV material.
Had my first day of this today and whilst I felt comfortable and understood most of what the lecturer was spouting, I did find some of the example exam questions given throughout the day somewhat confusing. It seems like they are designed to trip you up! Seems strange that they would complicate simple best practises in this way.
Did it at my work a few weeks ago, they are makign everyone who works in IT here do it so about a good 500 people. Problem is though that they don't then implement it, sigh.
Anyway it is possible to fail it a lot of people have but, on average are instructor from QA said about 90% of people tend to pass it. The problem with it imo is that the amount of material you have to learn should really take place over 4.5 days and not the 2.5 days given (the last afternoon is where you sit the test) But the material itself is so dry and boring no-one could last that long!
The exam is multiple choice of 40 questions with 26 correct answers required to pass. A pass is a pass so it makes no difference if you get 26 or 40.
Good luck with it and remember to go over any essential bits the teacher says i.e. there will be a question on this and this cause there normally is
Anyway it is possible to fail it a lot of people have but, on average are instructor from QA said about 90% of people tend to pass it. The problem with it imo is that the amount of material you have to learn should really take place over 4.5 days and not the 2.5 days given (the last afternoon is where you sit the test) But the material itself is so dry and boring no-one could last that long!
The exam is multiple choice of 40 questions with 26 correct answers required to pass. A pass is a pass so it makes no difference if you get 26 or 40.
Good luck with it and remember to go over any essential bits the teacher says i.e. there will be a question on this and this cause there normally is
Another heavy day today, I can't really say I'm enjoying it as it seems so anal with the words that 'must' be used! Was given a sample paper to do as homework which I have just finished. I completed it honestly and with a few guesses thrown in I scored 27/40. 26 is a pass and so I am quite nervous about the actual exam tomorrow.
I gonna have a little break from it right now but more revision throughout tonight seems like a must
I gonna have a little break from it right now but more revision throughout tonight seems like a must
Soldato
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Same here. I've got to do mine despite nobody higher up playing any attention to ITIL procedures.
I'd much rather use the space in my brain for my VCP and MCITP: Enterprise Messaging that I need to do!
I have to sit this in the next few months. Have been looking over the material and to me it looks like a qualification to make a job seem more important than it actually is - replacing one set of language for a different, slightly more professional sounding one.
I did this using the art of service book.
Passed with about 8 hrs of study under my belt. I just read and re read and listened to some of the online presentations.
Very easy to be honest, but that might be because I have an IT Service related job already and a lot of the content I had covered already in not so many words.
It will become the defacto standard very soon (if not already). it is pretty good methodology for IT services. The top level of it isnt complete yet but it is definitely moving towards a professional qualification ala CIPS/ACCA.
Passed with about 8 hrs of study under my belt. I just read and re read and listened to some of the online presentations.
Very easy to be honest, but that might be because I have an IT Service related job already and a lot of the content I had covered already in not so many words.
It will become the defacto standard very soon (if not already). it is pretty good methodology for IT services. The top level of it isnt complete yet but it is definitely moving towards a professional qualification ala CIPS/ACCA.
This. Helps if you've some experience of working in an ITIL environment, then it's just common sense.
Thank god for that, finished the course and had the exam today. Will not get my result for another couple of weeks so I'm told.
Completed another sample paper this morning and again scored 27/40! I'm now expecting to be border line as to whether I pass or fail although I did find the actual exam more comfortable than the sample papers.
The questions they ask on the papers can be so damn ambiguous. Can't say I enjoyed the course as I'm too glad it is over!
Completed another sample paper this morning and again scored 27/40! I'm now expecting to be border line as to whether I pass or fail although I did find the actual exam more comfortable than the sample papers.
The questions they ask on the papers can be so damn ambiguous. Can't say I enjoyed the course as I'm too glad it is over!
Soldato
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Done this, as mass CV bulk and thought it wasn't too bad but they massively cram so much in to 3days and it's powerpoint overload, with my guy anyway! I also found although it was multi-guess they have a habit of putting one massively wrong answer, one not probable and 2 that you think it could be. They're sneaky like that!!
Feel absolutely gutted and ashamed to say that I failed, got 23/40 
Have been told today by my employer that I will have to keep doing it until I pass.
Feel embarrassed if I'm honest, especially given that all my colleagues passed. Feel like they will all be talking behind my back now.
I consider myself to be fairly intelligent but can't put my finger on why I found this such a struggle!
Have been told today by my employer that I will have to keep doing it until I pass.
Feel embarrassed if I'm honest, especially given that all my colleagues passed. Feel like they will all be talking behind my back now.
I consider myself to be fairly intelligent but can't put my finger on why I found this such a struggle!
Chin up, my place was the same making everyone do it and one of the guys in my team failed when everyone else passed.
We don't talk behind his back, we just take the mick now and again to his face
All relative though, he's just come back from an MCITP course where he passed 6 exams which is arugably far more important for him.
We don't talk behind his back, we just take the mick now and again to his face
All relative though, he's just come back from an MCITP course where he passed 6 exams which is arugably far more important for him.Sorry to hear you failed. I passed the V3 exam in October. I found it very boring, and a ridiculously over-complicated way of stating the obvious.
I have since flushed all the BS I learned to pass the exam out of my mind. I never want to breathe another word of ITIL again in my life.
I have since flushed all the BS I learned to pass the exam out of my mind. I never want to breathe another word of ITIL again in my life.