ITV Video Player & compatibility with Vista

d.chatten · 29 Nov 2007 at 12:33

I have been trying to watch videos on the "Watch Now" section of the ITV website HERE but the video player is telling me that my system doesn't meet the minimum requirements, the problem is, my system does meet the minimum requirements and all components that are required are installed, when i use the ITV Video Players diagnostics i am still being told that i need certain components even though they all installed (see screenshot below), is anyone else having this problem with the ITV Video Player?

Thanks!

Vimes · 29 Nov 2007 at 13:29

What happens when you click on each of the ones with the crosses on and install the component it wants, regardless on whether they are installed..?

using IE I hope.

EDIT: When I first started (using Vista) to get ITV's video to work mine was like yours.

However doing the clicky thing and going through the motions it now looks like....

d.chatten · 29 Nov 2007 at 13:53

I have tried everything, the "DRM Add-on" is installed by default on Vista and this is why i don't get a prompt to install the "DRM Add-on", also "Windows Media Player 11" is installed by default, this is happening with two of my systems that are running Vista, i have another system that is running XP and all is fine with that system.

[DOD]Asprilla · 29 Nov 2007 at 14:39

I have this problem with FF, but it's fine wit IE.

sven256 · 29 Nov 2007 at 16:16

I don't know if this is relevant here but you could try this plug in if you have not done so already.

http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx

Just a quick edit it does not work with the above installed i have just tryed.

d.chatten · 29 Nov 2007 at 16:33

[DOD]Asprilla;10587617 said:
I have this problem with FF, but it's fine wit IE.

Is this with Vista's IE7, or is this with XP's IE6 or IE7.