Soldato
Hi,
I've basically just finished Uni and managed to get a 2:1 somehow which is nice. Applied for a couple of jobs and one got back to me today. Had a short interview over the phone which I wasn't ready for but I think it went OK as they rang me back about 5 minutes later to arrange a second.
The job title is Service Desk Analyst, basically 1st line help desk support. This is my first interview ever in a role like this; all I've been in is retail prior, so I'd be lying if I said I’m not a little bit anxious. Moreover, I've done some research but does anyone have firsthand experience with the sort of things you get asked in an IT help desk interview?
Thanks.
I've basically just finished Uni and managed to get a 2:1 somehow which is nice. Applied for a couple of jobs and one got back to me today. Had a short interview over the phone which I wasn't ready for but I think it went OK as they rang me back about 5 minutes later to arrange a second.
The job title is Service Desk Analyst, basically 1st line help desk support. This is my first interview ever in a role like this; all I've been in is retail prior, so I'd be lying if I said I’m not a little bit anxious. Moreover, I've done some research but does anyone have firsthand experience with the sort of things you get asked in an IT help desk interview?
Thanks.