Just bought a S/H WD hard drive, BUT...

Mr_SCSI · 2 Jul 2006 at 21:17

It's dead

Informed of this via the S.M.A.R.T feature and confirmed using Western Digitals diagnostic tool.

Checked and it's under limited warranty until 2008 as mentioned in the forsale thread, Can I RMA it myself or does the original buyer have to do it?

bit of a noob question I know, but never had to RMA anything before.

Yewen · 2 Jul 2006 at 21:20

If you have the receipt you should be able to send it back to the manufacturer, but a store probably would only deal with the first user.

Mr_SCSI · 2 Jul 2006 at 21:23

Yewen said:
If you have the receipt you should be able to send it back to the manufacturer, but a store probably would only deal with the first user.

Will have to ask the seller about the receipt.

Mr_SCSI · 2 Jul 2006 at 21:27

I knew I'd end up putting this thread in the wrong place!

apologies and thanx for moving it! :cool:

ste_bla · 2 Jul 2006 at 21:45

You would only need the reciept in 2 cases;

1) if you wanted to return to store

2) if it was out of the warranty. but should still be under due to manufactor and sell date difference

So no; you will be able to RMA it yourself

Mr_SCSI · 2 Jul 2006 at 22:06

ste_bla said:
So no; you will be able to RMA it yourself

Just completed RMA, will post it off tomorrow.