Just got some new side panels of Antec P180 (check this out)

Jimbo · 12 Sep 2006 at 15:52

I sent an email to antec asking for some new side panels for my P180 case, as mine had snapped or the plastic lugs that hold them on had. Anyway they came today like this...

What do I do now? I now have 4 side panels with the same problem lol. :eek:

Jimbo · 12 Sep 2006 at 16:09

Oh well I just emailed antec support again, with photos asking what now lol.

Honestly my luck is rubbish. I wouldnt care but they came packed in a enough protection it was untrue. :rolleyes:

Jimbo · 12 Sep 2006 at 16:43

Sure just mail - [email protected]

or

[email protected]

http://forums.overclockers.co.uk/showthread.php?t=17619436

You might end up with more broken panels like me though. :rolleyes:

Jimbo · 12 Sep 2006 at 18:53

Hmm I'm pretty sure I told made it clear I wanted fixed ones lol. You never know though, just seems weird they came busted though? if they meant to send me fixed ones, maybe whoever handles them is just bashing them about?

Watch this space lol.

Jimbo · 12 Sep 2006 at 19:16

Yep, I think this is a major flaw, they should have been metal.

Jimbo · 13 Sep 2006 at 18:13

Well I havent had any reply from antec over me telling them the replacment panels were knackered.

So I have started again from scratch and asked for some NEW ones. I couldnt have made it plainer.. look at the pics I sent lol...

Im really not trying to be nasty, just trying to make it clear i need NEW panels, as someone said they might have thought i was after snapped ones as thats what they sent. :rolleyes:

Jimbo · 14 Sep 2006 at 13:31

Well guys I have sent 2 emails since i recieved the broken panels tuesday and have had no reply. Hope they arent ignoring me.

EDIT:

It might be becuase i wasnt following the correct proccess, so now i have used the online forms. Wait and see.

Jimbo · 14 Sep 2006 at 14:56

Ah ha... just in...

Dear Jim, sorry to hear the problem with the side panel again. We are going
to send you another one ASAP.

Best regards,

Riska --RMA

I hope they arent busted too lol, or i will be opening my own antec p180 broken side panels store... selling broken antec p180 side panels funnily enough.

Jimbo · 15 Sep 2006 at 12:28

Crikey I never noticed that thanks for pointing that out mate. I will mail them asap.

Jimbo · 19 Sep 2006 at 11:18

Yippee got my panels and second time around they are perfect, good stuff from Antec.

Now its a case of being very carefull with them, but I know they will prolly suffer the same fate eventually. :rolleyes:

Still nice one Antec customer support.