"Hello,
We are aware that you might not have been getting the broadband speeds you expected, particularly between 5-11pm.
We believe this is the result of network congestion in your area, in particular where we have a number of high volume users. We are sorry for any inconvenience this has caused you.
The great news is that we have upgraded our network capacity in your area and you should see an improvement in your connection speeds. Work is still ongoing to ensure your connection speeds are as high as possible."
well fingers crossed something is being done.
But it makes total nonsense of the rubbish they've given me over the past few months when they quoted the BT 21st century upgrade date as the date for work to start on resolving the problems.
Unless they have managed to process all the work that quickly they've managed to bring it forward a year
.
We are aware that you might not have been getting the broadband speeds you expected, particularly between 5-11pm.
We believe this is the result of network congestion in your area, in particular where we have a number of high volume users. We are sorry for any inconvenience this has caused you.
The great news is that we have upgraded our network capacity in your area and you should see an improvement in your connection speeds. Work is still ongoing to ensure your connection speeds are as high as possible."
well fingers crossed something is being done.
But it makes total nonsense of the rubbish they've given me over the past few months when they quoted the BT 21st century upgrade date as the date for work to start on resolving the problems.
Unless they have managed to process all the work that quickly they've managed to bring it forward a year
.
