kb982670 not installing windows 7 64 bit

SimonC · 4 Jul 2011 at 13:04

Dunno what's going on with windows updates on my laptop, silverlight didn't want to install, but seems to be fine now after faffing around getting that to install.

But now net frameworkd 4.0 won't install, I've tried manually installing using the standalone, but that comes up at the end saying it couldn't install because of a fatal error.

Any ideas?

deanolfc · 4 Jul 2011 at 18:15

try disabling anti virus programs its worked for me in the past when a update has failed

SimonC · 4 Jul 2011 at 21:17

Tried that, no luck.

deanolfc · 5 Jul 2011 at 08:27

what was the fatal error you got ?

SimonC · 5 Jul 2011 at 10:48

Error code is 0x80070643

And this is from the rest of the log,

OS Version = 6.1.7601, Platform 2, Service Pack 1
OS Description = Windows 7 - x64 Home Premium Edition Service Pack 1
CommandLine = C:\8d42563848ca46d0068979cfdf59\\Setup.exe /x86 /x64 /ia64 /web
TimeZone = GMT Daylight Time
Initial LCID = 2057
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4 Client Profile Setup
Package Version = 4.0.30319
User Experience Data Collection Policy: AlwaysUploaded
Number of applicable items: 9
Exe (C:\8d42563848ca46d0068979cfdf59\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
ServiceControl operation succeeded!
Exe (C:\Users\Simon\AppData\Local\Temp\Microsoft .NET Framework 4 Client Profile Setup_4.0.30319\Windows6.1-KB958488-v6001-x64.msu) failed with 0x240006 - (null).
Exe (C:\8d42563848ca46d0068979cfdf59\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (C:\Users\Simon\AppData\Local\Temp\Microsoft .NET Framework 4 Client Profile Setup_4.0.30319\netfx_Core_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Client Profile Setup_20110705_092124103-MSI_netfx_Core_x64.msi.txt
Exe (C:\8d42563848ca46d0068979cfdf59\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (C:\Users\Simon\AppData\Local\Temp\Microsoft .NET Framework 4 Client Profile Setup_4.0.30319\netfx_Core_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Client Profile Setup_20110705_092124103-MSI_netfx_Core_x64.msi.txt
Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:08:12).

deanolfc · 5 Jul 2011 at 12:47

found a big thread about net frame 4 http://social.msdn.microsoft.com/Forums/en/netfxsetup/thread/b7127d2c-c295-484a-8903-a31dfc0348df with a lot of solutions

SimonC · 5 Jul 2011 at 12:55

Thank you, I'll have a read through that, I am currently trying this, but am just waiting for a drive to finish formatting then I can continue.

MarkA · 5 Jul 2011 at 19:15

Just to check, msconfig, run with no startup items and disable any non-microsoft services.
Try again.

SimonC · 5 Jul 2011 at 19:32

The following in cmd seems to have sorted it, I was able to update no problems.

secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose