Kernel power

[DWorrall]

Hi guys,

I've been getting a lot of blue screens and warning in the event viewer about idle kernel power. At first i thought that my ram was at fault because the blue screens were for memory management but when i looked into it and asked a professional they told me that this error was that the processor wasn't getting enough power at idle.

I swapped out my motherboard and haven't had any warning or blue screens so obviously something is wrong with the motherboard... Also since swapping the board i noticed my processor is running at a much lower voltage and the voltage actually changes dependant on what i'm doing - rather than sticking at 1.4v as my broken motherboard did.

The store i bought it from have said i can send it back to them for repairs of a replacement - but if they cant find anything then i will be charged :S.

What do i do if they happen to find nothing?

I'll be stuck with a broken board and a charge for them not finding anything due to pot luck... Any thoughts?

Thanks.

 

[DWorrall]

Anyone?

 

[MumboJumbo]

You've mentioned a competitor, edit your post or the mods will edit you

You sure you didn't set the voltage before too low on the other mobo? I've not used a phenom so I don't know what voltages they need but 1.4v does seem a bit high to be giving you those kind of blue screens.

If you never changed the voltages or messed with any of the settings then it probably is a dud. Did you try cmos reseting it first?

 

[Blue160]

If the problems went away with a new board, then the old one was very probably the problem. There is always a small chance they will find nothing wrong though.

I don't see an alternative to RMA though. What can you do with a board you know doesn't work?

 

[DWorrall]

If they try to charge me because they dont find the fault then they will be getting a very unpleasent phone call.

If for some reason they dont find the problem i will send it direct to asus i think