I don't think it was down to the fact they don't have a clue, it's more the fact they got cocky and arrogant and thought they'd sown the whole console war up with the 360.I'm sorry, but this just shows more incompetence from the management of the Xbox division. They should just sell the whole thing to some other company who's got a clue about these things.
They really haven't gotten anything right with this Xbox One saga. Its like a poisoned chalice. Even Nintendos management of the Wii U is rating much higher than MS right now.



