Knowledge Base

hargi · 9 Feb 2012 at 16:17

Im looking at making an online knowledge base for work.

Just to help people when they get stuck with things, so they can look the solution up. Just one or two people should be able to update this.

What would I use to create this? Is it a wiki? Also how would i go about creating areas and categories to help with searching?

TIA

Mark M · 9 Feb 2012 at 16:38

Wordpress probably wouldnt be too bad a start and there are a number of wiki plugins/extensions that you could look to use.

BaJ · 9 Feb 2012 at 17:02

Check out MediaWiki.

sharkkk · 9 Feb 2012 at 17:36

I'm a fan of http://www.phpmyfaq.de/

hargi · 9 Feb 2012 at 19:04

hows this site made http://www.petenetlive.com/ is that a wiki or a wordpress type blog

sharkkk · 9 Feb 2012 at 19:09

It looks like neither, it's a table-based static site made in dreamweaver.
It's not a good example. Of anything.

hargi · 9 Feb 2012 at 19:13

LOL im not keen on the lay out or anything. Just it has a search function.

So on mine i want to be able to search for "printers". and for it to bring up a list of things like how to clear a print jam to how to add a printer. But I want the articles to be cross referenced to.

sharkkk · 9 Feb 2012 at 20:08

Ah, their search is a google site search which you could add to any site you make at all. The knowledgebase software I linked earlier has a good search built in, as does wordpress and mediawiki as suggested earlier. So any path you wanna take you can have a good search function!