laptop issues...

Soldato
Joined
2 Oct 2004
Posts
4,362
Location
N.W London
Hi,

A friend has trouble with their laptop..

he says the following keys just stopped working : "L" key, "0" and "6" keys

the others are fine...

how would you go about rectifiying such a problem?

pls help

thanks in advance..
 
well i just took it apart and none of the keys were sticky neither did any of the contacts because lose...

Its really random as only the "0" "6" and "L" keys do not work.....do you really think the keyboard is borked??? as all other keys work...

im thinking of replacing the keyboard but will be gutted if thats not the problem....what would you honestly suggest??
 
I googled the subject and found it can be due to spyware or viruses...

I also called the manufacturer and they advised me they have seen laptop keyboards where just 1 key has failed..

after speaking to our electronics whizz at work he explained how the keys are all connected so if keys were to die it would be more then 3...

when i get home tonight i am going to try running in safe mode to erradicate the possibility of viruses and spyware causing the fault and if there problem persists then i will have to replace the keyboard...

im not sure if running in safe mode would have the same effect as a re install?? for example if there is a virus then it would most likely load in safe mode as well wouldnt it so the keys wouldnt work...whereas a fresh install would totally remove viruses etc..

what do you think?
 
Back
Top Bottom