Is it normal for a lettings agent to ask for a fee when THEY have to provide a reference? (
Only asking because myself and my girlfriend have found an apartment which we've paid deposit on etc but our reference checks have been held up because they are seeking a reference from her current lettings agent, after phoning them up they won't give one without paying £24 for the privilege.
I'm not currently renting so they didn't try and seek one from me but is this normal? Seems a bit excessive, £24 just to say that she lived at the address she's put and was renting from them.
Only asking because myself and my girlfriend have found an apartment which we've paid deposit on etc but our reference checks have been held up because they are seeking a reference from her current lettings agent, after phoning them up they won't give one without paying £24 for the privilege.
I'm not currently renting so they didn't try and seek one from me but is this normal? Seems a bit excessive, £24 just to say that she lived at the address she's put and was renting from them.