Never actually looked for my case serial number
But imagine it's somewhere
That's either inside the case/or behind removable panel
Or on the bottom or rear
Ie somewhere not visible enough
To spoil the case aesthetics
Or on the box if you have it
Last time I contacted them
There was no uk service/support
Was somewhere in Asia
Though to be fair given time differences
And was over a weekend
They were pretty quick to respond
And sent me a firmware tool that's not readily available
To fix my problem
I used
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