I don’t work for the shop, I just applied some logic to how these systems actually work in reality. E.g. 50 units are added to inventory, 30 units are pre-sold, the remaining 20 will be pushed to the website to be sold.
What you waiting on is someone in the warehouse to actually pick it, put it in a box. That is completely separate process. Most online shops have been doing ‘Black Friday’ levels sales since March. That’s pretty tough going when your meant to be social distancing which in theory reducers how many people you can have in a warehouse. I’m sure they’ll get to it in the next day or so.