**LIAN LI GALAHAD ALL IN ONE COOLER AND SL/AL UNI FANS AVAILABLE FOR ORDER**

Hi,

I'm starting to feel like Boris Johnson at the moment with these deliveries. I have some really bad news our courier forwarders have messaged with a delay. I'm not sure if it's related to the border issues or not but it seems that it is delayed till the 4th Jan. If it changes or even better improves I will comment on here.

Really sorry as this is not ideal news.
 
@Robbie_G nooooo, sorry could you clarify which SKUs this is effecting?

I thought by your previous post you meant the SL140s were in the warehouse and just needed booking in and shipping out. :(

As you can tell I thought they were here today as I was not forwarded any info until I emailed them this morning to get it booked in.

This delivery delay will cause issues to Galahad coolers and 140mm Uni fans. It will also cause delay to any lian li case not in stock at the moment.
 
All I have from my warehouse is that it's the 4th now at the earliest but they are trying to get more information. I guess the time of year and small delays at port. We have 3 holiday days and 4 weekend days in the period up to the 4th Jan which for shipping does not help. .
 
Hi,

Apologies for the lack of responses I have been off since Christmas Eve. We have had delays due to the time of year and other issues out of our control.

The 120mm fans we are just waiting for our team to book them in.

The other stuff we are expecting delivery Thursday this week I'm being told but they still need to be booked in so it could be next week for stock shipments.

As I was off some orders may have been forced through by other staff but this should not have happened as I was doing date order. We do have some stock currently but it's all assigned to orders with other items out of stock so this could be holding up your shipment.

We do not have much of the 360mm White Galahad coolers coming in on this batch but we have more landing at the end of the month to complete back orders. Apologies we don't have enough stock landing now this was my fault as I expected more people to order black and not white so I under ordered. The cut off on the first batch of 360mm White will be around the 14th Dec the remaining will be in the second batch.

Apologies again for delays trying to track anything at the minute is a nightmare but hopefully all will be sorted this week.
 
We have enough fans coming in stock it's only the 360mm white galahad coolers that have the issues.

I will ask the head of sales in regards to the backordering of items. I just assumed this is why they hadn't shipped.
 
It is very confusing @Robbie_G. I placed my order on the 12th November #OC4105603 comprising a O11 case (in stock at point of ordering), some UNI SL120 white fan triple packs which have since come into stock and a GALAHAD 360 white cooler and I haven't received a single item. Nearly £600 of goods and nothing to date.

I can tell you we have your fan stock on hold. You are 3rd in line for the cooler and 4th in line for the case so you will be getting your stock shortly. The stock on the Coolers has been a painful process so this has caused delays for everyone.
 
Hi,

The 120mm fans are being booked in now. All current pre-orders will be assigned. Once the cooler stock arrives I will go through any pending orders that I can try and back order. I'm not a sales guy so I will have to see how it is done to avoid issues.

Due to how busy we are the sales team are struggling to go through everything as well as offer support. We are trying to assist them on all platforms to try and get orders out the door.
 
thanks do you know if my order will be getting booked today or is it to early to tell yet? if not do you know roughly when it will be fufilled? my order number is OC4166042

It is currently showing out of stock because of the thermal paste. I'm just checking as we should have this in the warehouse. We are currently booking the fans in now so orders will be shipping over the next couple of days.
 
Hi @Robbie_G, would you be so kind as to check the status/queue number of another order? This is for just the O11 XL case, I have received all the fans. Really hoping to be in that 14th drop, it's the final piece of the new build puzzle!
OC4149011
Cheers!

On the case you are 57 out of 100 on the 14th. More stock is landing each week.
 
the irony that was the only thing in stock when I made the order haha. did you find out if they had stock at the warehouse? and if not would it make it go through faster if I removed the paste from the order or swapped it out for a diffrent one?

Back ordered the thermal paste.
 
Stock is still being booked in and we will get them shipped as quick as we can. Sorry for the delays but we can’t add anymore staff to help in our warehouse.
 
I don't look after the cases but I have been trying to check them for you. I can see that the purchaser has got the following ETA's on the system.

OLL XL - Silver - 45 Units (14th Jan) 50 Units (18th Jan) 40 Units (25th Jan) Current Pre-Orders 15 Units
OLL XL - Black - 100 Units (14th Jan) 150 Units (18th Jan) 80 Units (25th Jan) Current Pre-Orders 160 Units
OLL XL - White - 38 Units (14th Jan) 100 Units (18th Jan) 50 Units (25th Jan) Current Pre-Orders 145 Units

All ETA's are a guide as anything can happen before then in these times. No other ETA's are available at the minute even though we have more on. If you have an order on the system already it should be completed before the end of Jan.
 
Hi,

The 120mm fans are being booked in still but we now have all the stock for the pre-orders in stock. Shipping emails will be through soon.

White Galahad anything up to the 14th should be completed on this batch and anything after that will be the end of the month. Any orders placed from now on will not be covered until mid-End of Feb.

Plenty of cable kits still remaining and landing in the end of Jan stock.
 
The ARGB cable kit will be end of Jan.

We are currently working 24 hours but DPD leave at 7pm. If you get an email after say 6.30pm it means that it probably won't get to DPD till the day after. If DPD do have the item tracking will update in the morning usually.

It looks like your fans will be delivered tomorrow.

Still working on the thermal paste sorry.
 
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