Hi all,
Got someone having problems with Virgin ADSL (urgh, I know). They were connected fine for years until Virgin contacted them to lower their price, since then the connection has been all over the place. It looks like they've made some change at the exchange or their end?
How are these line stats?
This is connected into the test socket in the master socket. When connected into just the master socket, the connection speed drops to 2mbit which is a large drop
but they are not getting near that anyway. Two speed test sites give 0.1mbit speed which is confirmed by downloading a file from BY FTP at 15-20k/s. However at other times the speed goes up to about 1mbit.
I've suggested to move to another ISP, which he is happy to (and cheaper), but wanted to check if its a line issue which will still happen on any ISP.
They don't have any LLU services at the exchange, as its only in a village with 1000 people connected.
Thanks
Got someone having problems with Virgin ADSL (urgh, I know). They were connected fine for years until Virgin contacted them to lower their price, since then the connection has been all over the place. It looks like they've made some change at the exchange or their end?
How are these line stats?

This is connected into the test socket in the master socket. When connected into just the master socket, the connection speed drops to 2mbit which is a large drop

I've suggested to move to another ISP, which he is happy to (and cheaper), but wanted to check if its a line issue which will still happen on any ISP.
They don't have any LLU services at the exchange, as its only in a village with 1000 people connected.
Thanks