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Log in Problem!

Associate
Joined
10 Jun 2015
Posts
340
Hi all

My PC stopped working before Covid. I never got around to try to fix it or diagnose it, so it kind of got left.

I've finally got round to trying to sort it. I have got through to the Microsoft log in page on the start screen. I can't remember the password for the account so went through to reset password. It's giving me one option to text me a code to my mobile. When entering the last 4 digits of my mobile it it loads and then appears stating this option is not currently available. It offers no other option to reset.

I have gone into my Microsoft outlook email address and changed my password.

The password doesn't work for the PC log in though.

I'm abit stuck.

Any ideas??
 
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