Hence me not sending back my keyboard. I know what you mean. I think this may have been a big issue at BFG, especially with nvidia stock levels at the time.
LOGITECH CUSTOMER SUPPORT.
- Thread starter SHEDDER1uk
- Start date
Hence me not sending back my keyboard. I know what you mean. I think this may have been a big issue at BFG, especially with nvidia stock levels at the time.
I had a problem with a wireless keyboard and mouse. Worked fine about from the wrist rest on it had started to wear and looked tatty. Emailed Logitech and they asked for a copy of the invoice which i sent them and in a couple of days a brand new keyboard and mouse arrived.
Can not get better than that.
Can not get better than that.
Soldato
- Joined
- 25 Mar 2004
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- 16,010
- Location
- Fareham
This is why I always buy Logitech stuff.
I have:
Logitech G15 keyboard
Logitech G500 Mouse
Logtech X-210 Speakers
Logitech G35 Headset
The G35 is a replacement because my old one suffered from a buzzing in the right earphone when the mic was activated. I still have the old G35 headset which works just fine as long as the mic is not used (and the mic works just causes the buzzing noise to happen).
I have:
Logitech G15 keyboard
Logitech G500 Mouse
Logtech X-210 Speakers
Logitech G35 Headset
The G35 is a replacement because my old one suffered from a buzzing in the right earphone when the mic was activated. I still have the old G35 headset which works just fine as long as the mic is not used (and the mic works just causes the buzzing noise to happen).
Caporegime
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- 13 May 2003
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- 34,574
- Location
- Warwickshire
My G5's right mouse button is sticking also.
Associate
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- 18 Feb 2009
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- 2,492
- Location
- Behind you
do you think its pushing it if my 3-4 year old extreme 3dpro with no box or reciept, that has a spazzy rudder were to be replaced? bearing in mind that they still sell this model, and this is the third flight stick ive had off logitech to do that
- Joined
- 8 Jan 2007
- Posts
- 1,468
Just had the ups comformation that the keyboard has been shipped.
I just got a MX518 mouse from OcUK and the scroll wheel doesn't work properly, for example if I scroll 6 times in one direction it will scroll back once, very noticeable in WoW when you use heroic strike and cleave on the mouse wheel.
Would you reckon Logitech would help me out? I do have an RMA open with OcUK.
Would you reckon Logitech would help me out? I do have an RMA open with OcUK.
Soldato
- Joined
- 1 Apr 2009
- Posts
- 9,952
The scroll wheel is probably the weak point in the mouse. A bit clunky and clicky, but it never actually failed, even on my MX510 (which got smoother with age).
The only time Ive tried to use Logitech's customer service I was ignored, not sure what happened but it was no big deal really.
My Logitech Wave keyboard that Id been mashing away on for a year and a bit started to misbehave, dropped them an email, 2 days without reply and I got annoyed with using an old Dell one so went out and bought another Wave. Never did get a reply from them though.
My Logitech Wave keyboard that Id been mashing away on for a year and a bit started to misbehave, dropped them an email, 2 days without reply and I got annoyed with using an old Dell one so went out and bought another Wave. Never did get a reply from them though.
- Joined
- 8 Jan 2007
- Posts
- 1,468
Think ill purchase some logitech speakers now. What's a good 2.1 set up from them?
http://www.logitech.com/en-gb/speakers-audio/home-pc-speakers/devices/231
Kinda ugly but the sound is pretty impressive.
Associate
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- 4 Jun 2010
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- 1,279
so i shouldn't worry about buying the MX518 because its £21, i was getting a bit worried that it would feel "cheap" but this makes me think that it is a quality product
so i shouldn't worry about buying the MX518 because its £21, i was getting a bit worried that it would feel "cheap" but this makes me think that it is a quality product
Its top quality, my right hand is lost without it
