logitech g19 keyboard not working

[SuperSeb]

Hi, I got my new Logitech G19 gaming keyboard in the post this morning and it doesn't seem to work.. I have the latest software for it and everything on my computer is up to date. It will let me use it as a normal keyboard but none of it lights up and the screen doesn't work. If anyone has any ideas I would really appreciate it, otherwise could someone recommend me another keyboard to get it swapped for.

Thanks

 

[SuperSeb]

Yeah I have tried all of my USB ports, I think the keyboard may just be faulty because when I plug the power in, the screen on the keyboard flickers.. I had it working for about 10 seconds earlier but then it stopped again.

 

[SuperSeb]

I tried it on my laptop and then a friend tried it on his, looking around on the internet I've read that a few people have had this problem.