Logitech MX 5000

Luke284 · 6 Apr 2006 at 23:08

Ive had one of the above since mid october and its been giving me trouble since ive installed it. the keyboard often disconects requireing varying methods to get it to reconnect. sometimes the keyboard will produce the same letter twice. sometimes the keyboard will be VERY laggy.

the mouse has generally been ok.

has anyone else had these problems? even better would be fixes!

im considering changing to the DiNovo lazer but i understand this uses the same BT interface. - is this riddled with the same problems?

Thanks

Psymonkee · 6 Apr 2006 at 23:50

tried keeping the reciever/mouse/keyboard closer together?

I get a lot of problems on my desk with my MX3100

Luke284 · 6 Apr 2006 at 23:54

ive got the BT reciever plugged into a USB extension cable sitting under my monitor. (in the D of a dell 2405) ive tried various other positions on my desk but still no better :mad:

Chris Y. · 7 Apr 2006 at 02:00

have you also tried uninstalling the setpoint drivers and widcomm bluetooth drivers under your add/remove programs then reinstalling setpoint?

I was gettin intermittent disconnects until I uninstalled and reinstalled and everything has been working great ever since.

Luke284 · 7 Apr 2006 at 09:58

ill give it a go, but i doubt it will do any good. i still get these problems ofter a fresh install of XP.

Luke284 · 10 Apr 2006 at 12:42

well i phoned up logitech tech support - to cut a long story short they are sending me a "new" BT receiver and a driver CD with drivers that arnt online yet! :confused:

should be here in 2-3 weeks! anyone else had experiance with logitech support?

Amps · 10 Apr 2006 at 14:17

Luke284 said:
well i phoned up logitech tech support - to cut a long story short they are sending me a "new" BT receiver and a driver CD with drivers that arnt online yet!

should be here in 2-3 weeks! anyone else had experiance with logitech support?

Yep they are excellant.

Luke284 · 10 Apr 2006 at 14:20

well this guy was trying to tell me that a logitech USB extension cable would work over a non logitech one.

i bought this from OcUK (Oct time) - where do i go for a refund, ive had enough with this hassle? OcUK or logitech? (not shop talk - just want to know who to talk to)

n3vrmind · 11 Apr 2006 at 00:35

Amps said:
Yep they are excellant.

agreed, friend called about an issue with his original dinovo setup and they sent him a replacement but didnt ask for the old one back, his issue was with the media pad thing so he managed to sell the orignal one on ebay easily enough since not everyone is bothered about using it