LogMeIn123 licensing question

Hades · 10 Apr 2023 at 11:38

Does anyone here have experience of Logmein123 licensing? I can see the pricing plans:

LogMeIn Pro Pricing & Plans - Remote Access Software You Can Trust

View pricing and plans information for LogMeIn Pro’s remote access software.

www.logmein.com

My question is this: If I were to buy Pro for Small Businesses (access up to 10 computers) then does that mean:

1) 10 remote computers can be accessed concurrently. For example there could be a pool of 20+ computers in the company but only 10 computers can be accessed at the same time.
or
2) A maximum of 10 computers can be setup in the system, regardless of how many remote desktops are actually accessed at the same time. For example if the company bought an 11th computer then more licenses would be needed to allow that computer to be remotely accessed at some point in the future.

Thanks.

dowie · 11 Apr 2023 at 09:58

Sounds like a question for one of those 100k PA "Sales Engineers".

I'd assume it's most likely the latter case (the marketing refers to up to X computers without making any additional qualifications to that like at once, concurrently etc.) but the former doesn't seem unreasonable.

Deleted member 77746 · 11 Apr 2023 at 10:01

dowie said:
Sounds like a question for one of those 100k PA "Sales Engineers".

Plenty of them on this forum.

Hades · 11 Apr 2023 at 20:18

Thanks. I'll look for someone in a Gucci belt and see if that top revenue earner can confirm

Hades · 13 May 2023 at 15:26

Just to follow this up I found an interesting piece of open source software with similar functionality called Remotely. It allows users to go to a URL (which you have to setup yourself though), provide you with a unique reference number over phoen or chat, and that allowss you to connect to them and access their PC remotely. It's free apart from the cost of setting up a Linux server in the cloud and pointing your sub domain to it. I need to evaluate it further but it does seem good.

brendy · 13 May 2023 at 17:14

I went from logmein to splashtop (logmein kept increasing prices year on year doubling most of the time over many years so finally had enough and cancelled a couple of years ago) which allowed me to let as many users access their office pcs from home as we needed. Currently licensed for up to 500 computers and includes the one off downloadable sos tool for non installed pcs. Their annual fee hasn't risen yet and I'd still half the price of logmein or better.

Hades · 13 May 2023 at 20:07

Thanks. I will check them out too.

Anuruddha · 13 May 2023 at 20:15

Hades said:
Does anyone here have experience of Logmein123 licensing? I can see the pricing plans:

LogMeIn Pro Pricing & Plans - Remote Access Software You Can Trust

View pricing and plans information for LogMeIn Pro’s remote access software.

www.logmein.com

My question is this: If I were to buy Pro for Small Businesses (access up to 10 computers) then does that mean:

1) 10 remote computers can be accessed concurrently. For example there could be a pool of 20+ computers in the company but only 10 computers can be accessed at the same time.
or
2) A maximum of 10 computers can be setup in the system, regardless of how many remote desktops are actually accessed at the same time. For example if the company bought an 11th computer then more licenses would be needed to allow that computer to be remotely accessed at some point in the future.

Thanks.

Why don't you try rustdesk or anydesk.

Hades · 13 May 2023 at 21:33

Anuruddha said:
Why don't you try rustdesk or anydesk.

Thanks. I might be wrong but I think both of those need a client application permanently installed on the machine? What I am looking for is for someone to go to a URL and easily install something to allow me to connect.

Anuruddha · 14 May 2023 at 20:35

Hades said:
Thanks. I might be wrong but I think both of those need a client application permanently installed on the machine? What I am looking for is for someone to go to a URL and easily install something to allow me to connect.

I don't think it's possible in any os without a client installed. Windows 10/11 pro is coming with Remote desktop preinstalled. You can easily connect to it without any third party software. It works really well than any competitor.

Hades · 14 May 2023 at 21:18

Anuruddha said:
I don't think it's possible in any os without a client installed. Windows 10/11 pro is coming with Remote desktop preinstalled. You can easily connect to it without any third party software. It works really well than any competitor.

While that's true, with LogMeIn (and also Remotely) you can go to a URL and it downloads the client. I appreciate that's not much different to installing it in advance or talking someone though it but it just feels more fluid to me.

Anuruddha · 14 May 2023 at 21:21

Hades said:
While that's true, with LogMeIn (and also Remotely) you can go to a URL and it downloads the client. I appreciate that's not much different to installing it in advance or talking someone though it but it just feels more fluid to me.

May be you can try Google remote desktop https://remotedesktop.google.com/?pli=1 it works id you have google chrome and browser extension installed. You don't need to install any agent there.

Hades · 14 May 2023 at 22:19

Thanks.

#Chri5# · 15 May 2023 at 16:02

TeamViewer QuickSupport is another option. You can put the download on your own website and direct people there to download it.

QuickSupport

Get remote support for your computers and mobile devices — whenever you need it.

www.teamviewer.com

You'd need to look at the licensing costs for number of channels (concurrent remote sessions IIRC) you need, but worth comparing to LMI. Lots of other tools in this area, like ZohoAssist

Zoho Assist pricing | Free and affordable editions

Check out the plans and pricing of Zoho Assist, a free remote support and unattended access software, here.You can choose either Remote Support or Unattended Access or both.

www.zoho.com

Hades · 15 May 2023 at 23:01

Thanks.