Long hang on startup - Windows 10

slipd · 11 Aug 2022 at 18:15

Hi guys,

It doesn't happen a lot, 9/10 times everything is fine, and I behave in exactly the same way after log in - Chrome, a few game launchers etc.

But this evening, right after login, my system hung for around 3 minutes; the system tray clock froze and the system became unresponsive... ctl alt delete didn't respond initially but did eventually. I think I also got a system warning that explorer was taking too long, I couldn't confirm an option anyway.

Then everything seemed to catch up? I've just noticed though that my mouse/keyboard software hasn't loaded, so maybe that's my starting point. Steelseries mouse, Corsair keyboard.

Where would I start in the windows logs, looking for the issue?

Thanks.

Rroff · 11 Aug 2022 at 18:18

Do you have any mapped network drives?

slipd · 11 Aug 2022 at 18:21

Rroff said:
Do you have any mapped network drives?

I don't, no. Just the usual Google Drive and OneDrive.

slipd · 12 Aug 2022 at 16:10

Just had a though, I think I may have spotted a pattern - usually after I've run Disk Cleanup I have this issue on next restart. Maybe I'm not giving my system enough time to update itself or whatever before working it again

t31os · 12 Aug 2022 at 18:52

Got a spare SSD you can test with? It sounds like a drive issue.

slipd · 12 Aug 2022 at 19:53

t31os said:
Got a spare SSD you can test with? It sounds like a drive issue.

Ha, funny you should mention that - I've just had an RMA swap out on my nvme... I'd be very surprised if it was the drive. I'm guessing when the system hangs they'll be no logging anyway?

t31os · 12 Aug 2022 at 22:51

Doesn't need to be anything special, even a standard(sata) 120gb SSD will do for testing (lobbing on a unlicensed test win 10/11 install will do). It could be on the the driver end of things, the drive could be just fine, it just sounds like a drive issue based on what you've described (i certainly could be wrong).

Murphy · 13 Aug 2022 at 19:29

Always start with event viewer, typically that will at least point you in the right direction.

slipd · 13 Aug 2022 at 21:24

Murphy said:
Always start with event viewer, typically that will at least point you in the right direction.

I recorded the time, the last time it happened - what sort of event would it be recorded as?

Murphy · 14 Aug 2022 at 00:22

If you check Custom Views > Administrative events it should list just the warning and errors, basically just look for anything around the time it happened.