Low voices using gpu for both sound and picture

CONSOLE_BUTCHER · 13 May 2017 at 20:45

to clear things up im using my gpu hdmi slot to deliver both sound and picture. Its a new build so i thought i would test a game , this is when i noticed the sound issue.

While i was cruising around in a car i noticed i couldnt really hear the engine. The in game music was good but some of the sound FX where low.

Then i watched a video on youtube and the cutscene music was loud but the talking from the show hosts was quiet.

Tryed a couple if things from searches on google but nothing realy worked.

Anyone know what this is and how i could possibly fix it?

Marsman · 13 May 2017 at 22:22

What kind of set up are you using for sound?

CONSOLE_BUTCHER · 13 May 2017 at 22:28

Surround sound , i have 2 rears and a center aswell. My consoles and rig go into my amp then from that into the tv.

It doesnt seem to be too bad while im playing mass effect andromeda.

Marsman · 13 May 2017 at 22:40

So you've got HDMI going into an AV receiver, then output to your TV/monitor?

CONSOLE_BUTCHER · 13 May 2017 at 22:42

Yes with the sound also being produced by the amp.

Marsman · 13 May 2017 at 22:56

Have you checked to see if 5.1 is configured in Windows sound properties for the HDMI output you are using?

The game you were playing; did you have 5.1 set in the game's sound options?

CONSOLE_BUTCHER · 13 May 2017 at 22:58

Im not sure but it was doing the same thing in youtube aswell so i think it wasn't an in game config.

Marsman · 13 May 2017 at 23:09

Youtube doesn't use 5.1 sound though, so not surprised that isn't coming out as expected. That's probably just a pseudo upmixed 5.1 using something like Dolby Pro Logic II.

A game with 5.1 set in the sound options and 5.1 set in the Windows sound options, should give proper 5.1 audio.

What does it display on the AV receiver when it's receiving audio from the PC?

CONSOLE_BUTCHER · 13 May 2017 at 23:18

I think it was prologic 2 the display had this on it "PL II PC"

Marsman · 13 May 2017 at 23:33

Hmm. Yeah, that's Pro Logic II; means it's receiving stereo.

Likely you've got Windows set to stereo in the sound properties for the HDMI device you are using. Go to 'sound' in the control panel, then find the HDMI device in the list of devices, then click on it and go to 'configure'. Stereo will be highlighted if it's set to that. Select 5.1 and follow the instructions.

CONSOLE_BUTCHER · 13 May 2017 at 23:45

Marsman said:
Hmm. Yeah, that's Pro Logic II; means it's receiving stereo.

Likely you've got Windows set to stereo in the sound properties for the HDMI device you are using. Go to 'sound' in the control panel, then find the HDMI device in the list of devices, then click on it and go to 'configure'. Stereo will be highlighted if it's set to that. Select 5.1 and follow the instructions.

I think that has done it, gonna have to test it tomorrow with gta5 , people are sleeping at the minute.

EsaT · 14 May 2017 at 20:25

CONSOLE_BUTCHER said:
I think that has done it, gonna have to test it tomorrow with gta5 , people are sleeping at the minute.

Most of the games use automatically channel number set in Windows, so likely not much of setting changes needed.