M.2 becomes unavailable when reading lots of data

illuz

illuz

illuz

Soldato
Joined
27 Apr 2012
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I bought an m.2 SSD for storing large videos to render. Whenever I've been using this drive for rendering, it just freezes randomly, the rendering stops and the drive becomes unavailable - even in Disk Manager.

Drive health says it's alright, I've updated SATA drivers, I've updated the firmware on the drive, Samsung SSD Magician says its in good health, it's only had 4.5TB written to it!

Has anyone experienced this before, and it not been a faulty drive? It's so intermittent... Sometimes the renders get through fine even. I only have problems reading in large amounts (rendering).

Don't really want to have to get a new one, this is pretty much new and barely used but hey ho :(

edit // just moved the videos to another drive and tried a render (After failing 6 or so times) - went through first time. damn I need a new drive don't I.
 
SATA drivers won't matter if it's an NVMe SSD, but you can usually install a Samsung-specific NVMe driver.

Would also worth trying a motherboard BIOS update.

If it's new it'll be under warranty, so there shouldn't be an issue with getting a replacement.
 
TheVoice said:
SATA drivers won't matter if it's an NVMe SSD, but you can usually install a Samsung-specific NVMe driver.

Would also worth trying a motherboard BIOS update.

If it's new it'll be under warranty, so there shouldn't be an issue with getting a replacement.
Click to expand...

Yeah I've emailed the UK support line.

Might take a look at BIOS update too. I'm looking for a Samsung NVMe driver now cheers. // edit - Samsung doesn't have a driver for my model (MZ-V8V1T0BW - 980 1TB)

tamzzy said:
Drive controller getting too hot?
Click to expand...

Nope it's not that. Works flawless right until I do some heavy reading with it no matter the temperature outside or not - I get why you're saying this though, it's bloomin' rosstin!
 
It could be due to a poor contact. Try taking the drive out and making sure there's no dust in the M.2 slot. Maybe wipe the connectors on the drive with some isopropyl alcohol or similar.
 
illuz said:
I'm looking for a Samsung NVMe driver now cheers. // edit - Samsung doesn't have a driver for my model (MZ-V8V1T0BW - 980 1TB)
Click to expand...
I would download the Samsung NVME driver, whether it's listed for your model or not. If it doesn't improve your speeds and/or solve your problem, just uninstall it.

I would try a heatsink on the drive too. I have the below Jonsbo on my Samsung 970 EVO Plus:
s-l1600.jpg
 
What model is it? The 970 Evo Plus I've got gets pretty toasty under sustained heavy use without a heatsink and I've seen slight performance degradation but no errors, the 980s I've not tried without a heatsink but had no issues with them.
 
When you say it's not Getting too hot
Are you actually reading the temperature of it?
And have you tried double checking
By moving very large files outside of the rendering software?
No idea why it would be an issue with the rendering
I just like to double check everything when possible
And I install the Samsung nvme driver
Even though my sm951 has never had consumer support
Doesn't cause me any issues
 
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