m600i on T-Mobile not working...

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Joined
27 Oct 2002
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897
The above phone was delivered this morning and as well as the trully rancid branding and interesting silver/gunmetal case t-mobile seem to have bodged it so that it won't make calls or send/receive texts.

Incomming calls work about 50% of the time but outgoing just says connecting then returns you to the home page after about 10 seconds.

The web 'n' walk link doesn't work (no error) and the other internet features come back with "unspecified error" after a minute or so trying.

Reception is 2-3 bars and it says 3G is available in the top bar but when you look for further details it says it isn't.

I've tried the sony ericsson software updater and it said I had the latest software so I forced it but to no effect.

I got it off the internet from a company called phoneboxdirect but it was sealed T-Mobile branded box and T-Mobile sim pack so I doubt the shop messed it up.

Before I demand a refund is there anything else I haven't checked? Activating the sim, removing the branded junk without voiding the warranty, etc., etc.?

Thanks :mad:
 
Upgrade or new contract? In any case, can you dial customer service from the handset?
 
New contract and nope can't dial cust services.

I've sent phoneboxdirect an email and hopefully they will just say send it back and we'll cancel the whole thing.

It's a shame because it's a nice handset and t-mobile web 'n' walk is perfect for it...
 
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