Mac Lost in post advice

[MikeyFory]

Hi everyone bit of an annoying situation here looking for some advice…

I recently bought an Airbook Mac M2 chip. It has now been officially lost in post. Costco tried to contact the delivery company but they cannot track the parcel.

I have asked Costco for the serial number to file a crime/police report but they do not have it. Is this true?
Surely Costco knows what they get from Apple and know which ones they send out to people by serial??

KR,


Mike

 

[MikeyFory]

I suppose it’s a bit personal someone has my laptop!

So if the retailer doesn’t have the serial then what happens?? Can’t Apple trace it somehow?

Like if someone took it and turned it on and assigned their AppleID to the Mac couldn’t Apple find the Mac???

 

[MikeyFory]

Yes I have just asked for a refund but they want more information …. Now I have asked Costco if they can find out if the laptop was stolen and they have said there is no way to find out if someone has activated it?