Evening all,
Just wondering whether anyone could provide some advice or support on the following.
I was using my MacBook as normal and everything has been fine until today when I started my e-learning course for work and about halfway through my browser locked up and my computer froze. I hard re-started and the issue persisted so I restarted the machine again. The issue that I had hasn't happened on any other computer that I've tried my e-learning on.
However now I'm having different issues, the computer initially wouldn't boot and would stay on the grey startup screen with a flashing folder icon, I re-seated the SSD and that issue has now gone.
The computer now boots and gets to the sign in screen but my account is no longer there and it asks me to enter a username and password where before it would only ask for my password, I've trawled through the internet but to no avail. However when I sign into my Apple ID my account states that my ID is linked to that computer.
And I'm now all out of ideas, I don't really want to have to go down the route of formatting the SSD and only want to use that option as a last resort.
I did some more digging around on the internet after and it seems like it may be related to an APFS issue and fsroot tree is invalid? And the only option seems to be reformatting the computer? I've tried the guides to use the terminal in recovery mode etc but nothing has worked.
Any and all help would be greatly appreciated.
Just wondering whether anyone could provide some advice or support on the following.
I was using my MacBook as normal and everything has been fine until today when I started my e-learning course for work and about halfway through my browser locked up and my computer froze. I hard re-started and the issue persisted so I restarted the machine again. The issue that I had hasn't happened on any other computer that I've tried my e-learning on.
However now I'm having different issues, the computer initially wouldn't boot and would stay on the grey startup screen with a flashing folder icon, I re-seated the SSD and that issue has now gone.
The computer now boots and gets to the sign in screen but my account is no longer there and it asks me to enter a username and password where before it would only ask for my password, I've trawled through the internet but to no avail. However when I sign into my Apple ID my account states that my ID is linked to that computer.
And I'm now all out of ideas, I don't really want to have to go down the route of formatting the SSD and only want to use that option as a last resort.
I did some more digging around on the internet after and it seems like it may be related to an APFS issue and fsroot tree is invalid? And the only option seems to be reformatting the computer? I've tried the guides to use the terminal in recovery mode etc but nothing has worked.
Any and all help would be greatly appreciated.