Major problems - All gone wrong now. Help!

[pcAnywhere]

Confused...

6) Internet connection need sorting out ... server side problem I guess.6) Internet connection need sorting out ... server side problem I guess.

Solution 6)

- Will get someone to set it up for me as there is a known issue with Win7 at the moment. Server side problem. So let's hope I will be on the net with the new rig by the end of this week.

What issue with Win 7 and internet access? Having built a fair number of Win 7 (64bit) PCs recently I have never had an issue with accessing the internet related to Win 7. The most hassle is trying to get people to remember their router password to check the settings (and add MAC filtering if they use that).

Which ISP are you using and what is the exact problem?

 

[thingemajib]

ok, i have a response from gigabyte, albeit a pretty crappy one. Well done for solving the jmicron issue (the gb response just mirrored what had been said here). As for the fan, they claim:

1. System fan will start to spin when system temperature rise up to 20 degree C.

I guess you could try this theory out with a benchmarking programe to stress the pc, but as far as im concerned, the splitter would be the better option anyway.

and like pcanywhere said, what is the problem with the internet? you're a bit to vague on that one

 

[OCChew]

Confused...



What issue with Win 7 and internet access? Having built a fair number of Win 7 (64bit) PCs recently I have never had an issue with accessing the internet related to Win 7. The most hassle is trying to get people to remember their router password to check the settings (and add MAC filtering if they use that).

Which ISP are you using and what is the exact problem?

I am trying to set up VPN as the place I am working for uses that for internet connection.

I keep getting error as:

Port opened Error 868

"Local Area Connection" doesn't have a valid IP configuration.

Any idea?

The institution has given us instruction on setting up internet connection and apparently there is a minor issue on setting VPN for Win 7. i.e. changing Adapter from Automatic to Point to Point Tunneling Protocol (PPTP) ...

In the Network & Sharing Center - > "Change Adapter setting" -> Right click on the "Institution VPN" amd click on "Properties" -> "Security" -> Change "Type of VPN" from Automatic to Point to Point Tunneling Protocol (PPTP).

Problem is it does not work.

 

[OCChew]

ok, i have a response from gigabyte, albeit a pretty crappy one. Well done for solving the jmicron issue (the gb response just mirrored what had been said here). As for the fan, they claim:

1. System fan will start to spin when system temperature rise up to 20 degree C.

I guess you could try this theory out with a benchmarking programe to stress the pc, but as far as im concerned, the splitter would be the better option anyway.

and like pcanywhere said, what is the problem with the internet? you're a bit to vague on that one

Thanks for emailing Gigabyte.

Well my BIOS reading for CPU at the lowest was 28C and it hardly spin at all so I am not sure why, I may try to see if that happens once I get my Internet connection sorted. The problem of my Internet connection is described in the previous thread.

Help please?

 

[seoman49]

Re. your network issues: In order to setup a VPN you need a working LAN connection.

You must the have correct network settings depending on your installation. Tell us what setup you have (ADSL and modem/router or enterprise style network, phone line and modem (Nor broadband))..

Tell us your Windows network config, from Control Panel\Network and Internet\Network Connections and properties of your connection. (Then from the properties windows double click on TCP/IP V4 and tell what what you see)

 

[OCChew]

Re. your network issues: In order to setup a VPN you need a working LAN connection.

You must the have correct network settings depending on your installation. Tell us what setup you have (ADSL and modem/router or enterprise style network, phone line and modem (Nor broadband))..

Tell us your Windows network config, from Control Panel\Network and Internet\Network Connections and properties of your connection. (Then from the properties windows double click on TCP/IP V4 and tell what what you see)

Thank you for the input. The problem has now been solved.

My initial VPN set up was correct - phew! I was not able to connect to the internet because of our institutional policy required all new PC / network card (physical address) to be registered in order to use their network and because the person in charged was away I tried to do it myself but to no avail. However, he was back this morning and finally approved to activate my network card.

Now everything is working! Win 7 & Win Office all activated.

I can start surfing the net and to install all my extra security now.

Thank you to all.



p/s: Crikey! I have 4GB RAM on my new PC with hardly any applications being opened apart from browser and the physical RAM consumption is already about 25% to 30%. CPU is low at 1% to 3% only which is good.

 

[OCChew]

Hi Folks,

Update

The problems:

1) JMicron pop-up. - Solved!

2) Mobo SYS_FAN 4-pins power supply is not capable of powering up 120mm Akasa Apache fan. - Not entirely solved but am using PSU power.

3) Mobo Realtek speakers (All) speakers output jacks not producing sounds. The front panel headphone jack is working though. - solved! By reinstalling all drivers.

4) One beeb occasionally (not booting up beeb) can be heard. The beeb does not sound loudly but rather soft and it sounded like a "split" beeb i.e. not a solid sound but something like a loose part. - Still not sure but can't hear it now with case cover up on all sides. Hope it is not going to have a slow death as I do not want to pay for another OS license.

5) Installed disk no 2 HDD (Samsung F3 1TB - 3 partitions so far) - Solved! It is now partitioned and HDD is very silent.

6) Internet connection need sorting out ... server side problem I guess. - Solved! Initial VPN set up was correct just needed institutional registration and approval that's all.

7) Windows diagnostic tools identified the followings:

- "The NVIDIA display driver service service has reported an invalid current state 32" - will need to re-check later.

"- The TBPanel service failed to start due to the following error:
The system cannot find the file specified" - will re-check later.[/COLOR][/B]

Thank you to all

 

[OCChew]

Update.

Woohoo! Windows 7 Black Screen of Death ...

Not sure what is the cause but apparently it is widespread ... hmmmm ... I did not get onto the internet until I installed my anti-virus. Did not even attempt to surf net yet apart from Windows update & anti-virus definition update.

Damn! I guess I will need to reinstall Win7 again ... damn! it will be the 3rd time I reinstall Win 7. Wonder when will I get to use the system.

 

[Destination]

Why would you need to reinstall?
What exactly is a black screen of death? I've heard of bluescreens, not black?
You just getting no video output?

 

[OCChew]

Why would you need to reinstall?
What exactly is a black screen of death? I've heard of bluescreens, not black?
You just getting no video output?

I need to reinstall because the system only managed to reboot to Windows 7 logo followed by a black screen with no logo whatsoever as the system simply hang. I could see the mouse pointer but nothing else.

The screen is black after the Windows 7 logo and hence the famous Black Screen of Death. Previous version of Windows was blue when the system hangs.

My specs:

Windows7x64 Home Premium.
ComproVideomate T220.
Palit nVidia GeForce GT240 512mb.

There are several possibilities:

1) The drivers are outdated.
2) The wrong drivers being installed i.e. 32bits instead of 64bits.
3) Incompatible drivers.
4) Buggy drivers.

A searched on the net found that ComproVideomate drivers might be the culprit as many have complained about Black Screen of Death ...

The wrong drivers ... I checked my Task Manager where there were several applications with ... "32*" which I assume is 32bits rather than 64bits.

Incompatible drivers might be associated with the above two points.

Buggy drivers is a well known issues apparently especially by ComproVideomate and when I checked the stock DVD drivers their version is older so I downloaded the latest from their website.

Also when the system was working previously I checked Windows diagnostic and found many yellow triangles "!" mainly associated with nVidia but I suspect it could be the drivers for both ComproVideoMate and the graphic card.

I am going to reinstall for the 3rd or 4th time as I feel I might as well start new again since trying to mess around with the registry is not what I want.

Oh well ... I guess I will become the expert for Win7 re-installation after all these episodes. Luckily I have validated my OS & Office package so I can reinstall to my heart content now ...

I am not happy with those drivers but let's see how I can deal with them.

Anyone could advice me on what I should look out for?



p/s: I think the motherboard chipset drivers are fine ... I think.

 

[OCChew]

Update:

I did not reinstall Win7x64 as the system boot up this afternoon like normal so a close inspection revealed that Win7 restored to the last know good system. Some items I installed previously have gone i.e. CCleaner is one. Then I simply updated all drivers I downloaded last night. Swapped McAfee AV for Windows Security Essential (I wanted to try this new AV).

Checked event log and found that most errors tend to be associated with TBPanel, Incompatible drivers and some services being stopped. Not sure what they were but the system seem to be "stable" for now ... need more testing later and event log check later.

 

[thingemajib]

this whole black screen thing, you could try a startup repair from the windows DVD, but i guess its too late for that.

the graphics card will have compatible 64 bit drivers. Nvidia is a pretty dam big coporation...
But the compromate im not so sure about. perhaps try running driver setups in compatability mode? ive only dabbled with 64bit in the past (ie, the vista period) and i found it broke more things than it fixed. But i finally made the permanent jump about two weeks ago, and 64bit is working much better this time round

i run essentials, and im pretty pleased with it. Its pretty much the only one ive used that sits in the background and doesnt bug you with a popup every 5 mins. Plus definition updates are integrated into windows update, so its one thing less to worry about imo.

 

[OCChew]

this whole black screen thing, you could try a startup repair from the windows DVD, but i guess its too late for that.

the graphics card will have compatible 64 bit drivers. Nvidia is a pretty dam big coporation...
But the compromate im not so sure about. perhaps try running driver setups in compatability mode? ive only dabbled with 64bit in the past (ie, the vista period) and i found it broke more things than it fixed. But i finally made the permanent jump about two weeks ago, and 64bit is working much better this time round

i run essentials, and im pretty pleased with it. Its pretty much the only one ive used that sits in the background and doesnt bug you with a popup every 5 mins. Plus definition updates are integrated into windows update, so its one thing less to worry about imo.

Update:

I got the Black Screen Of Death again today when I boot up so I simply went to Safe Mode to look around (did not adjust anything) and boot out then reboot ... Windows started again as normal. Once Windows started everything was fine as I could rebooting as many time as I like without the Black Screen. The problem seems to associate with cold boot which some suggest could be the surge of power to the graphic cards ...

After doing many hours of search on the internet for solution I think I know the problem now ...

It is mainly due to incompatible drivers associated with nVidia graphic card and also Compro VideoMate. The former has just released the latest driver for GTS240 tonight while the latter ... well ... just get the latest driver available and hope for the best.

I even installed Prevx fix (for Black Screen of Death) that was issued many months ago ... arrghhh ... I know Prevx is a good company (use them before when they first started - British company) but I just hate installing unnecessary stuff. Not sure how to uninstall their fix so let's see. Might email them ...

Managed to link up to the cable TV channel with Compro and it worked "fine" but the controller keep hanging when I wanted to switch channel. The picture/movie on the other hand was fine without interruption even when controller hang. TV channel surfing is a pain at this rate as I have 24 channels to surf from (including freeview etc) and about another 25 radio stations (not sure some were blank) to switch to ...

So the problem is not with Windows 7 per se but the drivers playing catch up with Win7 64bits in my case.

I am not going to reinstall for now as that is pointless since reformatting etc will not solve the problem unless the driver compatibility issues are solved. All 3rd party driver that is.