Malware problems

XysteR · 9 Apr 2012 at 18:41

Hi, i have a frends computer that is infected with fraudware. Given how slow its running, i suspect this is just the tip of the iceberg. The problem i am having is that i've booted in 'safe mode with networking' and installed Malwarebytes and updated it, but the scan seems to end unusually quick and comes up with nothing. My next port of call was to boot the computer with a minixp cd and run an updated portable scanner (clamwin) but this too seems to end unusually early with no infections.

If something is interupting my scans in both safe mode and an external operating system, what is the process to stop this happening so the scanners can do their job? I suspect an infected boot area. but what do i need to do from here so my scanning tools can work?

Swordfish · 9 Apr 2012 at 18:43

Run (in safe mode)

TDSSKiller
Combofix
Malwarebytes

Make sure when you get back to normal mode that you delete ALL the restore points.

XysteR · 9 Apr 2012 at 18:54

Swordfish said:
Run (in safe mode)

TDSSKiller
Combofix
Malwarebytes

Make sure when you get back to normal mode that you delete ALL the restore points.

Thanks so much, i'm on it....

XysteR · 9 Apr 2012 at 19:56

Ran TDSSKiller in safe mode - It came up with nothing. RKill didn't stop any known processes either. Something must have hijacked the network connectivity of the computer. I basically reset everything network/protocol related, rebooted back into safe mode and now Malwarebytes is coming up with the positives.

Liquidfox · 11 Apr 2012 at 09:46

Combofix is the one, i've never seen anything that it can't fix. Double click, hit yes then wait 10-15 minutes, all gone