Manager has upset wife how should she respond?

Why didn't your wife talk to the guy before she switched his room without speaking to him?
Sounds like a bit of a dumb thing to do to me.
 
Tell her to get over it, she messed up and should've consulted with the guy first, yes he was a little OTT with shouting at her but whatever.
 
She messed up and the manager over-reacted. I guess this happens continually in businesses up and down the country. Not condoning it, just saying it's common.

If you want to take it further there's likely a problem proving anything, unless there were witnesses, because the phone call probably wasn't recorded. Note how the manager then sent a polite email outlining his requests. This will be his line of defence should the matter be taken further.

There's probably nothing to be gained from escalating this. Just apologise for the mistake, learn from it and move on. It might be a one-of, but if the boss in question makes a habit of being abusive then that's different and then it's best to talk to HR or start to keep a diary of events.
 
Unless he was actually abusive or makes a habit of it then move on. If it becomes a recurring thing then it's time to raise a grievance with HR.
 
This is due to lack of internal communication.

Variables such as video com should be included in any booking procedure. People should not switch pre-booked rooms without talking to the person who has booked it.
 
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She'll probably like him now in a weird way, women love a man who can take control and takes zero ****. Also her getting upset means this guy is of value to her.

Should probably start finding her a new job.
 
Got to say Id be ****ed off too - especially as I doubt there are many rooms with video conferencing setup.

I wouldnt expect the barrage of shouting, but perhaps theres a lesson to be learnt and an improvement to process/procedure.

EDIT: By improvement maybe a set of checkboxes for what meeting requirements they need...

ps3ud0 :cool:
 
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People make mistakes (and she definitely made one), but the manager responded unprofessionally, probably why he realised, calmed down and wrote the polite email.

If it is a one-off he may have just been having a stressful day and she should cut him some slack, but make a note of it.

If it keeps happening, then report it to HR?
 
I'd probably just take it on the chin if I messed up a managers meeting room and got a *******ing, pick your battles, I don't think it's worth trying to escalate anything over getting shouted at once when you ****ed up
 
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She'll probably like him now in a weird way, women love a man who can take control and takes zero ****. Also her getting upset means this guy is of value to her.

Should probably start finding her a new job.

I think you meant to post this on /r/theredpill ?
 
Shouting at a member of staff is rarely if ever appropriate.

It's probably a bit early for her to move down the formal grievance route but it would definitely be advisable to forward an informal file note detailing the event to HR so that there is something on record for future reference if the behaviour is repeated - even if she says she does not want anything acted upon at the moment.
 
Assuming he was just yelling, and not actually personally insulting her then I'd just move on. Even the mildest response from her (such as an email apology with a line saying she didn't like his tone) has the potential to be blown out of proportion and you'd soon have an internal spat going on.

If she trusts her HR not to blab, then I'd make a note to them (saying under no circumstances do you want any action taken) and move on. Otherwise just make a note of it herself and move on. Pick your battles. If she takes it further it'll be her that's spoiling for a fight.
 
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