Maxtor RMA

sepulchre · 16 Mar 2006 at 23:31

I've had to RMA one fo my 160Gb Sata drives back to Maxtor. I've just looked it up on their site and it says "Your drive has been shipped via DHL." But doesnt actuially say if they are sending me my old drive back or a new one, my old serial is refreneced, but I imagine (hope) this is becasue its RMA info and not the serial of the drive coming to me.

Anyone have an idea on this?

Sep

sepulchre · 17 Mar 2006 at 08:37

Nice! Thanks for that, Maxtors site isnt big on info!

sepulchre · 18 Mar 2006 at 11:17

At least MaxBlast worked for you. Crap software wouldnt even recognise my drives, read somewhere it doesnt like NF4 boards, not sure how true that is though.

sepulchre · 18 Mar 2006 at 15:08

The Jet said:
I'm on NF4.

Maybe just my NF4 board then

sepulchre · 18 Mar 2006 at 23:48

The Jet said:
Were you using a USB caddy by any chance? If so, you need to install it as a PATA/SATA drive.

Nope, it was running as a SATA drive conected dirrectly to the NF4 sata controller. Bios could see it, MaxBlast couldnt. I gave up with it in the end, on the RMA request I selected not recognised by OS and included a letter with the drive descibing the actual problem.