Maxtor worth RMA'ing?

MikeTimbers

MikeTimbers

MikeTimbers

Soldato
Joined
18 Oct 2002
Posts
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Location
Aranyaprathet, Thailand
Is it worth bothering with the RMA for a DiamondMax 9? Seems they have a pretty lousy reputation so maybe use as a spare or a backup drive but not for "live" use?
 
Because new ones are so cheap? Because it's just going to fail again? Because it's less hassle to simply get a different one which is going to work longer than five minutes?
 
12 quid for a drive that's four months old. Other companies refund the postage if you have to RMA something; other companies would provide a replacement that is going to work properly or supply an alternative working model; for £40 I could get an alternative manufacturer's 80GB drive that might last a reasonable period. Yeah, I'm moaning ;)

EDIT: Oh, and they don't have to supply a NEW drive, it can be a refurbished one in place of a practically brand new one - even a different "equivalent" model. One of the aspects of manufacturer RMA instead of retailer RMA is that the manufacturer can avoid the customer demanding a full refund as the manufacturer was not the vendor.
 
Last edited:
Burned_Alive said:
If its 4 months old surely you're entitled to return it to the shop you bought it from, who would in turn refund your postage costs ?
Click to expand...

Tragically and foolishly I bought it from fleabay.
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never again!
 
So they've sent me an advance RMA replacement of :

MaXLine Plus II 250GB SATA/150 (refurbished)

Now obviously that's three times the size of the old one (which is nice) but is this one of their dodgy drives or is the MaXLine Plus II more reliable?
 
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